Family College Access Navigator– FAFSA & OK Promise Support

Tulsa Higher Education Consortium, LLC • Tulsa, OK

12h • Hybrid

About The Position

The Family College Access Navigator (CAN) will work directly with parents, caregivers, and students to guide them through the Oklahoma’s Promise and FAFSA application (Free Application for Federal Student Aid) processes, providing essential support and resources to ensure successful completion.

Requirements

• Experience working with middle and high school students and their families, preferably in an educational or counseling capacity.
• Strong knowledge of the OK Promise and FAFSA application processes.
• Excellent communication and interpersonal skills.
• Ability to explain complex information in an accessible and engaging manner.
• Strong organizational skills and attention to detail.
• Ability to travel to various schools and community locations as needed.
• High school diploma
• Some relevant work experience in similar non-profit, education, or community development organizations.
• Position requires sitting or standing for extended periods of time.
• Must be able to travel independently between multiple work sites within a day.
• Must maintain a valid driver license and auto insurance.

Nice To Haves

• College student or graduate with a degree, certification, credential or some higher education in a relevant field.
• Bilingual proficiency.

Responsibilities

• Host dedicated sessions tailored to parent needs at schools or in the community, including evening or weekend events to increase access.
• Guide parents and caregivers through each step of the FAFSA and OK Promise application processes.
• Provide culturally responsive and language-accessible assistance when possible.
• Facilitate workshops specifically designed for parents and guardians, covering financial aid basics, timelines, and action steps.
• Distribute take-home materials to help families complete applications independently if needed.
• Conduct follow-up communication to assist with ongoing questions or incomplete applications.
• Coordinate with Outreach Manager to schedule family-focused events at schools and partner sites.
• Participate in staff meetings, training sessions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED