Family Coaching Specialist-Bilingual Haitian Creole

HORIZONS FOR HOMELESS CHILDREN INC•Boston, MA

2d•$62,000 - $66,500•Hybrid

About The Position

Horizons for Homeless Children is a local non-profit dedicated to improving the lives of young children experiencing homelessness in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services. To support our mission, we also advocate on behalf of young children, train educators and human services providers, and provide research on the impact of early education on children experiencing homelessness. Our staff of 100-130 is a dedicated, passionate, diverse, and playful group. At Horizons, each team member is an important part of our mission. Within our early childhood education center, young children between the ages of two months and five years old are learning and developing in NAEYC-accredited classrooms. From the moment that a child begins their education at our center, Family Coaching Specialists play an active role in partnering with parents in setting goals that support the success of the family as a unit. As a Family Coaching Specialist, you’ll offer parents/caregivers strength-based, culturally inclusive, comprehensive coaching services that support parents on their journeys out of homelessness and poverty.

Requirements

Bachelor’s degree in Human Services or a related field required.
At least 2 to 4 years of relevant professional experience, with knowledge of Greater Boston area resources preferred.
Fluency in written and verbal Haitian Creole required
Experience in coaching and/or case management support.
Familiarity with working with vulnerable populations, particularly families at risk of or experiencing homelessness.
Understanding of the key components of Mobility Mentoring: assessment, goal setting, coaching, and recognition.
Knowledge of strength-based, culturally competent, collaborative approach for working with families and colleagues.
Proficient in managing and organizing projects and tasks across stakeholders, with a focus on critical thinking, problem-solving, and decision-making.
Ability to maintain program databases accurately, efficiently, and in a timely manner.
Strong communication skills with ability to distill complex information with empathy and clarity.
Strong reliability, and ability to establish trust and credibility with community members.
Skilled at cross-collaboration and effective teamwork across multiple teams.
Dedicated to Horizons’ mission and embodies core values (Collaborative, Inclusive, Innovative, and Passionate).
Demonstrates core competencies that are critical to success across Horizons (Communication, Collaboration, Cultural Competency, Growth Mindset, and Mission-Driven Excellence).

Nice To Haves

Knowledge of Greater Boston area resources preferred.

Responsibilities

In partnership with parents, develop individualized collaboration plans to ensure each family’s full participation in Horizons’ two-generation program.
Conduct regular assessments to help parents identify strengths, needs, and vision for their family’s future.
Collaborate with parents to set and advance goals in education, employment, family stability, finances, and wellness.
Coach parents in learning to develop SMART goals and actions steps.
Reflect with parents on their progress, identifying skills that have enabled success and skill areas for growth.
Support the development of executive functioning skills that will support parent’s economic mobility journey.
Support problem-solving when goal progress does not go as planned, adjusting strategies without abandoning identified goals.
Provide ongoing follow-up and connect families with necessary resources, including concrete support as needed.
Coordinate with external partners as needed.
In collaboration with classroom educators, conduct yearly home visits to better understand the family’s strengths, needs, and progress.
Celebrate milestones and goal achievement.
Collaborate with parents to establish effective self-care practices.
Connect parents with medical and mental health resources as needed.
Assist parents in navigating systems and foster advocacy skills that will support their families’ success.
Foster social connections, organize community-building activities, and connect parents with community resources.
Support parent leaders in organizing workshops and support groups, ensuring an inclusive environment for all families.
With other members of the FPP team, offer on-site workshops, classes, groups and resources in a variety of domains.
Provide logistical support and mentorship to Parent Council members.
Help parents build strong relationships with classroom educators that will support the parent’s role as their child’s first teacher.
Maintain confidentiality and uphold agency policies in handling family and child records.
Cultivate partnerships with shelter liaisons and actively participate in care team meetings to coordinate comprehensive support for families.