Family Coach (Human Services Case Manager) Bilingual Spanish/English preferred

State of Oregon•Hillsboro, OR

3d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! We are hiring a Family Coach (Bilingual in Spanish/English is preferred but not required) to join our team. In this position, you will negotiate coaching contracts with the adults in the home, utilize the continuum of Jobs activities, support both the adults need as well as the family's needs to attain the goal of employment.

Requirements

A valid driver’s license and acceptable driving record are required for this position.
A bachelor's degree in a Behavioral Science, Social Science, or a closely related field OR A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Experience working with individuals in crisis, including those who may be experiencing domestic violence and housing instability
Experience initiating and maintaining professional boundaries/relationships.
Experience with case management and coordinating high caseloads.
Experience applying principles of diversity, equity and inclusion within the workplace
Ability to utilize multiple software systems, process data, and problem solve to meet accuracy and timeliness goals.
A Cover Letter is Required! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
Please include detailed work and education history.
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Nice To Haves

Bilingual Spanish/English preferred but not required
Bilingual in Spanish/English is encouraged but not required.

Responsibilities

Assist families in becoming independent, healthy and safe through ongoing coaching, collaboration and coordination.
Conduct interviews to determine family needs and eligibility.
Explore alternate resources and link clients to community services.
Complete program applications for program benefits and, if eligible, issue appropriate support payments.
Engage clients in the family evaluation of strengths.
Develop a case plan and identify the family's steps towards self-sufficiency.
Monitor progress and conditions and make necessary modifications to the case plan.
Initiate and participate in case staffing, employment readiness, life skills training, and support job search, as needed.