Family Centered Treatment Specialist
About The Position
Pinnacle Family Services, part of Health Connect America, is hiring a Family Centered Treatment (FCT) Specialist to provide evidence-based services to children, adolescents, and families. The role is community-based, with services delivered primarily in homes and community settings. The specialist guides families through the four phases of the FCT model and works collaboratively with families and their treatment partners to support lasting change and well-being. The position includes flexible scheduling to accommodate families’ needs and 24/7 on-call availability for crisis support. FCT certification is required and must be completed within one year of hire. Pinnacle supports certification through structured checkoffs, e-learning trainings, and team support.
Requirements
- Meet North Carolina Qualified Professional (QP) requirements under 10A NCAC 27G .0104 through one of the listed pathways: a master's degree in a human services field and one year of experience; a bachelor's degree in a human services field and two years of experience; a bachelor's degree in a non-human-services field and four years of experience; or a current North Carolina license (including provisional) or board-issued certification in a human services profession.
- Experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; it may be accumulated before or after degree completion.
- Have a valid driver's license and access to fully insured, private transportation.
- Complete FCT certification within one year of hire.
Responsibilities
- Deliver Family Centered Treatment services primarily in home and community settings.
- Guide children and families through the four phases of the FCT model, supporting goal setting, skill development, and sustainable well-being.
- Coordinate each family's Treatment Team and collaborate with medical, behavioral health, school, and community partners.
- Develop, implement, and refine individualized Service Plans in partnership with families.
- Connect families to community resources, referrals, and aftercare supports.
- Maintain timely and accurate documentation in the Electronic Health Record.
- Participate in Quality Assurance activities.
- Provide on-call crisis support, with availability required 24/7.
Benefits
- Retention bonus of up to $2,000 annually through the 2026 Retention Bonus Program
- Flexible scheduling and a culture that recognizes work/life balance
- Employee Assistance Program, including eight mental health counseling sessions annually
- Paid time off
- Paid holidays
- Medical insurance options
- Dental insurance options
- Vision insurance options
- Voluntary insurance options
- Health Savings Account with company contribution
- Dependent Daycare Flexible Spending Account
- Access to a Health Navigator
- 401(k) retirement plan
- Benefits Hub and Tickets at Work savings and perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
