Family Advocate

Acelero Learning • Louisville, KY

3d • Onsite

About The Position

Acelero, Inc. is seeking a dedicated and compassionate Family Advocate to work directly with families in its Head Start program. The role focuses on strengthening parent-child relationships, promoting school readiness, and connecting children and families with resources and support. The Family Advocate guides families through enrollment, supports health and attendance goals, and collaborates with community partners to provide comprehensive, culturally responsive care.

The position includes individualized in-home and group experiences that support parent-child interactions and school readiness through consistent family routines, positive guidance and discipline, enriching home environments, and literacy activities. Responsibilities also span ERSEA, record keeping and reporting, ongoing monitoring, planning and implementation, maintaining a safe and healthy learning environment, supporting children’s well-being, and encouraging family involvement.

This position is based at 1147 Logan St, Louisville, KY 40204. Local or long-distance travel for work-related meetings and functions is required up to 10% of the time, including travel between sites. Reliable personal transportation and a valid driver’s license are required. A physical exam and background checks are required. The posting lists a start time of Fall 2026 and compensation of $24.00 per hour.

Requirements

• Experience, training, and skill assisting parents of young children to advocate for their families.
• Physical exam and background checks are required.
• Must have a valid driver’s license and reliable personal transportation for travel between sites.
• Travel locally or long-distance up to 10% of the time for work-related meetings and functions.
• One of the following education or credential pathways: an associate or bachelor’s degree in social work, human services, family services, counseling, or a related field; an associate or bachelor’s degree in another field with a commitment to complete a Family Services Certificate/Credential within 18 months of hire; or a high school diploma, three years of experience working in the community with families, and a completed Family Development Certificate or Credential.

Nice To Haves

• Experience working in low-income, diverse communities is preferred.
• An associate or bachelor’s degree in social work, human services, family services, counseling, or a related field is preferred.

Responsibilities

• Engage families in individualized in-home and group experiences to strengthen parent-child interactions and promote school readiness.
• Manage responsibilities involving ERSEA, record keeping and reporting, ongoing monitoring, planning and implementation, maintaining a safe and healthy learning environment, supporting children’s well-being, and encouraging family involvement.
• Participate in outreach, recruitment, and attendance follow-up activities to engage families and encourage active participation in the program.
• Assist families with completing applications and collecting missing application documents.
• Support families in completing and collecting health-related information.
• Maintain funded enrollment, work with the FSC/ERSEA Lead to fill vacancies, and analyze enrollment data to inform planning.
• Create attendance goals for families whose attendance is below 80%.
• Complete data entry related to areas of responsibility.
• Establish and maintain relationships with community partners to improve access to resources and training identified as priority goals by families.
• Participate in assigned meetings, events, and training.

Benefits

• Medical, dental, and vision insurance with multiple plan options.
• Health Savings Account with company contributions up to $400 per individual or $800 per family annually.
• Flexible Spending Accounts for health and dependent care expenses.
• 401(k) retirement plan with up to 3% company match.
• Short-term and long-term disability insurance and basic life insurance.
• Professional development reimbursements up to $500 per year.
• Employee Assistance Program with counseling and mental wellness support.
• Wellness programs, including virtual fitness, nutrition, and mindfulness classes.
• Pet insurance.
• Legal assistance.
• Identity theft protection.
• Employee discount perks.
• Collaborative and inclusive team environment that values employee growth and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree