Family Advocate

Children's Legacy Center•Redding, CA

6d•Hybrid

About The Position

The Family Advocate serves as a vital member of the Children’s Legacy Center’s Children’s Advocacy Center team, working in close partnership with Multidisciplinary Team (MDT) partners and community-based organizations. This role provides compassionate, trauma-informed support to children and families navigating abuse, neglect, or other traumatic experiences, ensuring they are connected to appropriate services and resources. The ideal candidate will bring experience in advocacy and case coordination, professionalism in multidisciplinary settings, and a commitment to innovation, humility, and empathy in meeting the unique needs of each child and family.

Requirements

Strong understanding of trauma-informed care and child- and family-centered practices.
Familiarity with community resources, social services, behavioral health systems, and their application in supporting children, youth, and families.
Working knowledge of the criminal justice process, including forensic interviews, medical exams, and court procedures.
Understanding of crisis intervention strategies, safety planning, and caregiver support.
Commitment to cultural humility and the ability to work effectively with children and families from diverse cultural, linguistic, and socioeconomic backgrounds, including arranging for interpretation or accommodations when needed.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with children, families, and multidisciplinary partners.
Strong organizational and time management skills, with the ability to manage multiple cases, maintain accurate records, and meet documentation standards.
Ability to exercise sound judgment, maintain confidentiality, and respond to sensitive situations with professionalism, empathy, and discretion.
Proficiency with technology, case management systems, and basic data entry for service tracking and reporting.
Proficient in Microsoft Office Suite.
Capacity to work independently while contributing to a highly collaborative team environment.
Bachelor’s degree in Social Work, Sociology, Psychology, Child Development, or a closely related field required.
Minimum of one year of professional experience providing services to children and families, with preference for experience in trauma-informed care, child advocacy, behavioral health, social services, or related settings.

Nice To Haves

Master’s degree in Social Work or a related discipline strongly preferred.

Responsibilities

Welcome and orient children and caregivers upon arrival at the Children’s Advocacy Center, supporting a client-centered and trauma-informed experience throughout their visit.
Conduct comprehensive assessments and develop individualized service and treatment plans tailored to the needs of children, youth, and families.
Provide guidance, resources, and emotional support to caregivers during forensic interviews, ensuring referrals and follow-up services are clearly communicated and understood.
Offer advocacy and supportive services to children and caregivers during forensic medical exams, including discussing referrals, next steps, and ongoing care.
Collaborate with internal staff and MDT partners to coordinate care and ensure seamless service delivery.
Identify, assess, and respond to crises with appropriate interventions; create safety plans as needed to support child, youth, and/or and family stabilization.
Maintain accurate, detailed, and timely documentation of all case activities, assessments, and services provided in compliance with organizational and legal standards.
Ensure services are accessible and culturally responsive, including arranging for translation, interpretation, or accommodations for children and families with diverse linguistic, cultural, and accessibility needs.
Provide case management and follow-up support to confirm families are connected to services, referrals are completed, and barriers to care are addressed.
Provide advocacy and support by accompanying children and families during court proceedings and related trial activities as needed.
Stay current on community resources, programs, and outreach opportunities to provide informed referrals and connect families with appropriate services.
Actively participate in community outreach efforts to strengthen partnerships and increase awareness of available resources.
Support MDT facilitation as assigned.
Provide after-hours and weekend support for Pediatric SART responses.
Participate in ongoing training and professional development to strengthen knowledge and skills in trauma-informed care, child advocacy, and multidisciplinary collaboration.
Contribute to program evaluation and grant reporting by assisting with data collection and outcome tracking as needed.