Full Time Evening Family Advocate - YPLP/Melrose
About The Position
Advocates are key members of a supportive, trauma-informed team that works directly with teen parents and their children in a residential setting. Each Advocate manages a caseload of up to four families, helping them achieve treatment goals through consistent support, advocacy, and structured guidance. The ideal candidate is patient, empathetic, detail-focused, and skilled at finding solutions to challenges. This role is 75% documentation and case coordination, with the remainder focused on safety, daily engagement, and creating a stable, nurturing environment. Advocates must be able to build healthy relationships, respond to crises, and maintain a strong sense of structure and accountability.
Requirements
- High School Diploma
- Experience working with youth in a residential or similar setting.
- Strong communication, organization, flexibility, and professionalism are essential.
- Must build healthy, positive relationships with youth and support a trauma-informed, inclusive environment.
- Valid driver’s license and clean driving record required; must use personal vehicle when agency transport isn’t available.
- Commitment to Centerboard’s values of culture and belonging is expected.
- Ability to prioritize, stay organized, and adapt in a fast-paced, changing environment is key.
Nice To Haves
- Some college or a bachelor’s degree.
Responsibilities
- Complete intakes, assessments, weekly meetings, goal tracking, treatment plans, and referrals for assigned families.
- Maintain accurate records (progress notes, communication logs, incident reports, medication logs, etc.).
- Ensure resident and facility safety at all times; lead structured activities and enforce program rules.
- Intervene using trauma-informed strategies and report concerns promptly.
- Transport residents, assist with chores, supervise childcare, and encourage life skills development.
- Engage families with respect, compassion, and consistency while supporting transitional care and aftercare planning.
- Conduct room searches, fire drills, and random drug tests; clean and maintain shared spaces.
- Communicate effectively with team members, supervisors, and external collaterals.
- Follow all MAP guidelines for safe, documented medication distribution.
- Attend required trainings and help onboard new staff when needed.
- Conduct hourly bed checks and safety rounds.
- Clean and restock the facility.
- Provide morning transportation.
- Must remain fully awake and alert throughout shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
