Family Advocate - LINK - McComb, MS

Canopy Careers • McComb, MS

4d

About The Position

The Family Advocate serves as the primary point of contact among families, community partners, and state agencies. Following the established family map, the advocate connects families with services, provides education and psychoeducation, offers community education, and conducts networking and marketing to strengthen families and help children remain in stable homes. The role supports families’ emotional well-being through empathy and personal experience overcoming challenges, helping families maintain hope.

The Family Advocate uses evidence-based practices tailored to individual children and families, connects them with community resources, tracks their progress, and adheres to Canopy’s trauma-informed culture. The role advocates for and supports youth and families while working collaboratively with program staff, supervisors, professional partners, and community organizations.

Requirements

• High school diploma or GED equivalent.
• Ability to clearly explain concepts to families to help strengthen them and other family members.
• Ability to listen to and problem-solve with families individually or in group settings.
• Excellent organizational skills.
• Experience with diverse communication styles and ability to work with teams.
• Familiarity with MDHS, TANF, and other state services, and how to navigate these entities through direct experience and/or work in the field.

Responsibilities

• Advocate for, represent, support, and assist youth and their families.
• Help create and sustain a family-driven approach.
• Provide families with information, advocacy skills, and related activities.
• Provide psychoeducation to families as needed.
• Assist families in crisis with appropriate referrals and supports.
• Help families resolve complaints and concerns about Canopy Children's Solutions' system of care.
• Represent families at team meetings and related activities.
• Develop and maintain collaborative relationships with professional partners.
• Maintain and promote cultural competency.
• Meet regularly with program staff and coordinate job responsibilities with the supervisor.
• Maintain a regular and predictable weekly work schedule, including irregular hours when needed to meet with families.
• Attend organizational orientation and required employee trainings, including Risking Connection and Department of Mental Health trainings, as well as other required or supervisor-approved conferences, workshops, or trainings.
• Participate in and assist with quality assurance studies and program improvement activities.
• Network and market in the community on behalf of families and the Link Program.
• Document all services within 48 hours.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED