Family Adventure Manager

Summit Bechtel Reserve•Glen Jean, WV

5d•Onsite

About The Position

Lead a team to provide unique and enriching vacation experiences for families. This position manages a variety of housekeeping, hospitality, and adventure activities.

Requirements

Minimum age: 18+
A valid U.S. driver's license
Ability to complete USA Archery Level 1 Instructor or BSA range master
Proficient computer skills (Excel, Word, Email, registration software, POS software)
Willing to become a registered Scouting America member (includes background screening)
Comfortable using Microsoft Teams for daily work-related communication
Ability to stand, walk, and hike up to 8 hours daily
Ability to lift/move up to 50 pounds
Complete the Annual Health and Medical Record, including height/weight guidelines

Nice To Haves

Outdoor recreation experience
2+ years of leading teams, prefer 2+ Summit employment

Responsibilities

Plan, organize, and lead operational activities providing a glamping environment to guests
Provide leadership to the FAC (Family Adventure Camp) team, including program management, housekeeping, scheduling, and performance reviews and hospitality
Resolve concierge/customer service challenges within 8 hours
Partner with the full-time program team to manage activity scheduling for guests
Knowledge expert for sitewide operations, programs, and local attractions
Compile reports, build/modify SOPs, and maintain inventories
Model the Scout Oath and Law in daily interactions
Maintain a clean, organized, inspected, neat, and safe work area
Perform additional duties assigned by SBR leadership
Abide by policies and procedures outlined in the SBR staff handbook