Fallsview Breakfast - Supervisor

Canadian Niagara Hotels Group • Niagara Falls, ON

24d

About The Position

We are looking for a versatile Buffet Food & Beverage Supervisor to support daily operations in our buffet restaurant and high-volume dining environment, along with conference/banquet facilities and related food and beverage hotel locations. This role ensures smooth service, strong team leadership, and exceptional guest experiences across all areas, with a focus on maintaining buffet presentation, food quality, and efficient guest flow.

Requirements

• Previous supervisory or management experience in buffet-style or high-volume restaurant operations preferred.
• Working knowledge of computerized Point of Sales systems is an asset.
• Strong communication, organization, and problem-solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Commitment to delivering high-quality guest service.
• Strong attention to detail in food presentation, portion control, and sanitation standards.

Responsibilities

• Supervise front-of-house buffet staff, ensuring service and safety standards.
• Train, coach, and motivate associates; ensure proper company and property grooming and uniform standards.
• Assist with scheduling, payroll support, and administrative tasks.
• Oversee buffet set-up, replenishment, and breakdown, ensuring food is consistently fresh, well-presented, and meets health and safety standards.
• Monitor food levels and coordinate with kitchen staff to ensure timely replenishment during service.
• Assign daily duties to buffet staff and act as on-site contact internal departments.
• Communicate with kitchen to ensure seamless service.
• Respond to guest inquiries and resolve issues promptly.
• Ensure cleanliness and organization of buffet stations, dining areas, and service stations at all times.
• Perform other duties as assigned.

Benefits

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees