Fall Intern - Assistant Community Management - Multifamily

Hines•Minneapolis, MN

1d•Onsite

About The Position

The Assistant Community Management Intern supports the Community Manager and onsite team in the daily financial, operational, and resident‑facing functions of a multifamily community. This role is designed to provide hands‑on exposure to property management, basic accounting practices, resident relations, and community operations. Throughout the summer, the intern will gain practical experience, participate in meaningful projects, and develop a foundational understanding of how a multifamily community operates.

Requirements

Current sophomores, juniors and seniors will be considered
Interest in real estate, property management, business, finance, or hospitality preferred
Experience with property management software is a plus; Entrada exposure is helpful but not required
Intermediate proficiency with Microsoft Office
Basic understanding of accounting principles or willingness to learn
Strong verbal and written communication abilities
Customer‑service mindset and a collaborative approach

Responsibilities

Assist with daily transactions such as collecting and posting rent and fees under supervision
Help prepare daily bank deposits and assist with basic account reconciliation tasks
Support the preparation of monthly financial summaries and reporting packets
Learn to review invoices from vendors and help verify work performed before submission for payment
Provide front‑line support by answering resident questions and directing concerns to the appropriate team member
Participate in resident satisfaction initiatives, including events, surveys, and follow‑ups.
Assist with reviewing resident files and understanding lease terms, renewals, and move‑out procedures
Shadow the Community Manager and Maintenance Supervisor to understand daily operations
Help coordinate work orders, make‑ready tasks, and unit inspections
Participate in property walks to learn how to identify maintenance needs and evaluate curb appeal
Support the team in preparing for owner visits, community tours, and performance updates