Fairmont Gold Pantry Attendant (Part-Time)

AccorHotel • Toronto, ON

11d • Onsite

About The Position

Fairmont Royal York is seeking a Fairmont Gold Pantry Attendant to join their team. This role reports to the Director of Fairmont Gold and is responsible for ensuring the smooth operation of the Fairmont Gold and Deloitte Lounges. The attendant will engage with guests to understand their needs, prepare and serve food and beverages, maintain cleanliness, and uphold Fairmont's high standards of service and presentation. This is a part-time, permanent position.

Requirements

• Excellent personal presentation and interpersonal skills.
• Strong attention to detail.
• Ability to multi-task.
• Flexible schedule and the ability to work a variety of shifts including early morning start times, weekdays, weekends and/or holidays.
• Valid Smart Serve certification required.
• Must be legally eligible to work in Canada.
• Previous luxury level service knowledge and training an asset.
• College diploma or University degree from a Hospitality related program an asset.
• Additional language a definite asset.

Nice To Haves

• Previous luxury level service knowledge and training.
• College diploma or University degree from a Hospitality related program.
• Additional language.

Responsibilities

• Report for duty on time with a professional appearance and clean, appropriate uniform with all the tools needed to start your shift.
• Engage with guests to better understand the purpose of their stay while observing and communicating their food and beverage preferences to support the delivery of anticipatory service.
• Acknowledge guests by name while honoring their unique preferences and requests.
• Execute full cycle food & beverage mise en place preparations, setup, and service processes in accordance with departmental performance standards.
• Welcome and offer assistance to guests who are utilizing the lounge.
• Assist with the replenishment of food and beverage offerings in the Fairmont Gold and Deloitte Lounges throughout the day.
• Assist with the clearing and resetting of tables in addition to the replenishment of flatware, crockery, and glassware.
• Maintain cleanliness of all food & beverage preparation areas within the Fairmont Gold & Deloitte Lounges.
• Adhere to food sanitation and safety standards at all times.
• Oversee and ensure the quality and appearance of all culinary presentations and pantry areas.
• Maintain a professional, neat, and well-groomed appearance, adhering to the Fairmont Gold grooming standards at all times.
• Actively participate in the ongoing development of the Hotel, service enhancements and training, ensuring delivery of departmental standards.
• Adhere to the hotels social media and confidentiality policies.

Benefits

• Starting Rate of Pay: $23.32 per hour.
• Wage increase following six months of compensated service, as per the collective agreement.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree