Fairmont Gold Attendant (Casual)

AccorHotel • Richmond, BC

2d • CA$31 • Onsite

About The Position

As a Fairmont Gold Attendant, you provide personalized service that will make our guests feel welcome from the moment they arrive! You are the beginning of an exceptional guest experience.

Requirements

• Must obtain and maintain valid Serving it Right and Food Safe certifications
• Service focused personality is essential; experience is an asset
• Able to handle a multitude of tasks in a fast-paced, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous customer or Food & Beverage related experience an asset
• Fluency in English; additional languages are a plus

Responsibilities

• Consistently offer professional, friendly and engaging service
• Responsible for the replenishments and monitoring of all Food & Beverage offerings on Fairmont Gold
• Maintain the cleanliness and presentation of the Fairmont Gold Lounge
• Organizing, cleaning, and maintaining the Fairmont Gold Pantry
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies, procedures and service standards
• Take initiative to add a personalized experience
• Other duties as assigned

Benefits

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
• Complimentary duty meal in our colleague dining room
• Complimentary hotel stay for two through our BE OUR GUEST program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed