Fair Housing Intake Supervisor

State of Illinois•Chicago, IL

20h•Onsite

About The Position

Under administrative direction, this position manages a state-wide housing intake unit. The role involves supervising a small to moderate staff of highly skilled professional personnel who are responsible for the drafting and preliminary investigation of charges of housing and other types of discrimination according to established policies. The position plans, assigns, and reviews the activities of investigators, trains and advises staff in investigative methods and procedural guidelines, reviews and approves work products, evaluates work performance, and provides motivation to staff as necessary.

Requirements

At least two (2) years of experience working as a Human Rights Investigator III or four (4) years of experience working as a Human Rights Investigator II with the Illinois Department of Human Rights.
At least two (2) years of supervisory experience in a business or government organization.
At least two (2) years of experience conducting investigations in the fields of civil rights and housing discrimination.
Knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
Prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization.
Ability to pass a background check and self-disclosure of criminal history.

Nice To Haves

At least two (2) years of experience working as a Human Rights Investigator III or four (4) years of experience working as a Human Rights Investigator II with the Illinois Department of Human Rights.
At least two (2) years of supervisory experience in a business or government organization.
At least two (2) years of experience conducting investigations in the fields of civil rights and housing discrimination.
At least two (2) years of experience managing office practices, procedures, and programs.
At least two (2) years of experience with Microsoft office suite, Adobe, electronic case management programs or similar software systems.

Responsibilities

Supervises and directs the activities of a professional staff engaged in the investigation of housing and complex non-housing charges, including observation of on-site review.
Develops management systems, monitors caseload management and guides staff to ensure that charges being processed through the unit are completed in a timely fashion and adhere to the contractual provisions of relevant federal agencies, the policies and procedures of the Department and the statutory provisions of the Human Rights Act.
Serves as working supervisor.
Provides staff with ongoing training in investigative and interviewing techniques.
Provides for the effective coordination of program activities with outside agencies and groups.
Attends and participates in weekly supervisor’s meeting.
Participates in the hiring process for the unit by attending interviews to offer input into the selection process.
Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)