Fair Hearing Specialist - Limited Service

State of Vermont•Waterbury, CT

20h•Onsite

About The Position

The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont. ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce. The Fair Hearing Specialist (FHS) manages and maintains ownership of cases that have been escalated by applicant households in disagreement with an Economic Services Division (ESD) eligibility determination.

Requirements

Bachelor's degree AND one (1) or more years at or above a technical level role that includes research, customer service, review of healthcare services or similar field
Associate's degree AND three (3) or more years at or above a technical level role that includes research, customer service, review of healthcare services or similar field
High School diploma or equivalent AND five (5) or more years at or above a technical level role that includes research, customer service, review of healthcare services or similar field

Responsibilities

Conducts investigative research on public assistance cases escalated to the FHS from applicant households who are in disagreement with an eligibility determination.
Communicates to research a case with professional partners including: Office of the Attorney General, Vermont Legal Aid, Human Services Board, and other agencies as needed.
Receives Fair Hearing requests from ESD staff and determines next action.
Contacts the petitioners and department attorneys to address and close any outstanding details regarding the case when a Fair Hearing case is concluded.
May testify under oath at Fair Hearing proceedings with the Assistant Attorney General's office, most often over the phone but with the potential for in-person testimony.

Benefits

Flex scheduling or alternative work schedules
12 paid holidays
Sick and vacation time
Health insurance
Dental insurance
Vision insurance
Retirement plans, including a pension
Parental leave for all new parents, including adoptions
80% State paid medical premium
Dental plan at no cost for employees and their families
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program