Fair Barn Office Assistant (part-time)

Village of Pinehurst • Pinehurst, NC

18h • Hybrid

About The Position

This is a part-time position with no guarantee of hours worked. An employee in this class is responsible for assisting with development, promotion and organization of the Fair Barn events. Work includes promoting and booking rentals, providing technical and logistical support for events and activities of the Fair Barn. Work involves extensive public contact requiring tact and courtesy. This employee is primarily subject to inside environmental conditions similar to that found in a banquet hall or large restaurant. Some work may be performed outdoors. Work is performed under the supervision of the Venue Coordinator but may be assigned to other teams if needed. Ability to work weekends, evenings and holidays and a flexible schedule is required.

Requirements

• Must be able to report to work promptly and when scheduled.
• Attention to detail in the planning, implementing and follow through on all aspects of event management.
• Project a professional appearance and demeanor at all times.
• Ability to work under pressure and meet established goals and timelines.
• Must possess a high level of customer service skills.
• Ability to establish and effective working relationships with customers, staff, peers and management.
• Ability to read, analyze, and interpret customer requests related to event venues.
• Ability to respond effectively to inquiries or complaints.
• Communicate clearly and concisely both verbally and in writing.
• Ability to exercise independent judgment and to perform duties with minimal supervision.
• Ability to respond effectively to inquiries or complaints.
• High school degree.

Nice To Haves

• Additional education and/or experience in the hospitality or events industry is preferred.

Responsibilities

• Works with clients/customers to arrange and follow through on all details of event operations as assigned.
• Follow-up on customer inquiries, provide facility tours as directed.
• Communicates with client renters
• Secures facility after each event including locking all doors and windows, turning off all lights, etc.
• Provides information regarding external services available for event planning such as florists, caterers, entertainment, etc.
• Informs supervisor of customer complaints including details of each situation and external vendors involved if appropriate.
• Resolves customer complaints with input from the Special Events Coordinator as needed.
• Performs other assignments and special projects as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED