Fair Banking, Manager

Everwise Credit Union•South Bend, IN

About The Position

Position Summary: The Fair Banking, Manager is responsible for developing and overseeing the organization’s Fair Lending program that will include responsibility for administering fair lending monitoring programs and to assist in managing compliance and fair lending risk across the credit union. The incumbent will oversee compliance testing responsibilities under the Home Mortgage Disclosure Act (HMDA), ensuring accurate reporting, comprehensive data validation, and strong internal controls. Additionally, this role will also serve as the organization’s Fair Credit Reporting Act (“FCRA”) subject matter expert, provide support to business units that are responsible for reporting, and will administer FCRA quality control and monitoring programs. This role requires strong leadership, organizational skills, effective communication, and problem-solving skills. Everwise Credit Union puts people’s needs first, so no matter your story or your money savvy, we meet you where you are and equip you with the confidence and tools you need to get ahead—wherever you’re going. Originally founded as Teachers Credit Union, helping people understand and manage their financial future has always been central to what we do, even as we’ve expanded our community beyond teachers. Today, we serve more than 300,000 members across nearly 60 locations in the heart of the Midwest. Through personalized resources, services, tools and unparalleled access to innovative technology, we help everyone—teenagers to retirees, business leaders to the under-served—feel more in control of their money and their future. With every interaction, we seek to fulfill our purpose of helping people grow into their dreams. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Requirements

Strong knowledge of regulatory requirements affecting credit unions including fair lending and credit reporting compliance.
Excellent written and verbal communication skills, with the ability to interact effectively with members and internal stakeholders.
Proven analytical and problem-solving abilities.
High level of professionalism, discretion, and attention to detail.
Ability to work independently, prioritize tasks, and manage multiple cases simultaneously.
Skilled in risk assessment, root-cause analysis, and program governance.
Bachelor’s degree in business, finance, communications, or a related field preferred.
2+ years of experience in compliance, fair lending or fair banking
2+ years of experience with HMDA, Fair Lending analysis, and reporting tools in a regulated financial industry.
Experience with credit reporting, including familiarity with Metro II reporting requirements in a regulated financial industry preferred.

Nice To Haves

Mortgage Underwriting experience preferred.

Responsibilities

Develop, implement, and administer the organization’s Fair Banking Compliance Program, which includes consulting and guiding the Credit Union in the establishment of controls to mitigate fair lending risk, HMDA compliance, manage FCRA disputes and provide ongoing quality assurance of credit reporting, and ensure compliance with relevant federal and state fair lending, credit reporting, and responsibility-related laws and regulations.
Complete compliance testing and quality control reviews using established monitoring procedures to assess the effectiveness of internal controls within the first line business areas. Monitoring activities include, but are not limited to, evaluating adherence to loan and deposit regulations, HMDA reporting, and conducting fair lending matched pair analysis to identify potential disparities.
Conducting Fair Lending and FCRA Risk Assessments and adjusting related compliance monitoring based upon results.
Analyze loan program performance through peer data analysis, denial disparity analysis, and testing for redlining evidence; perform monitoring for steering, discrimination, and unfair, deceptive or abusive acts or practices.
Provide compliance advisory support to branch and department units, collaborating with senior management and staff to identify and mitigate regulatory risks.
Serve as a subject‑matter resource on regulatory and compliance initiatives, providing guidance to business units on the interpretation and application of regulatory requirements and related guidance.
Support the Compliance team in preparing for and managing examinations.
Assist business units with conducting root cause analyses and developing mitigating controls and management responses that effectively address identified findings, strengthen internal processes, and reduce the likelihood of recurrence.
Assist in identifying training courses and learning resources that address relevant regulatory compliance requirements, ensuring ongoing education as new risks and regulatory expectations emerge.
Maintain and enhance knowledge of regulatory compliance requirements through ongoing professional development, including participation in workshops, webinars, conferences, meetings, and review of relevant industry literature.
Assume additional responsibilities in compliance as necessary for the continued growth and advancement of the credit union.