FAE - Support Prémium Automobile / FAE - Premium Support Automotive

OPAL-RT • Montreal, QC

55d • Hybrid

About The Position

OPAL-RT Technologies is looking for an FAE in the Premium Technical Support for the Automotive industry!
About OPAL-RT Technologies
Imagine working for a company with customers including Ford, GM, John Deere, RIVIAN, Hydro-Québec, Caterpillar, ABB, EMBRAER, GE, Pratt & Whitney and many more! OPAL-RT’s ambitious challenge is to fully democratize simulation, making it affordable and accessible to every engineer and researcher. Joining the OPAL-RT family means you will be helping to develop the technology of the future.
OPAL-RT is a recognized leader in diverse and powerful applications. The company's tools are used in a wide variety of fields, including, automotive, aerospace, energy, transportation and industrial manufacturing. Established in Quebec and bolstered by a global presence, OPAL-RT is always looking to the future.
Exciting Challenges and Career Growth
Join a team at the forefront of real-time simulation! In this role, you'll work with cutting-edge technology and collaborate with industry leaders. Your customers will include top manufacturers and engineering firms such as Ford, GM, Caterpillar, John Deere, Rivian, Tesla, Lucid Motors, Karma and many more!
Your Role as a Technical Support Specialist
You’ll play a key role in commissioning, integration, customer support, and training. Our application engineers are not only technically skilled but also strong communicators and problem-solvers - qualities we value in our next team member.
This position is based in our Montreal office (85%), with occasional travel (15%) to customer sites, including the United States.

Requirements

• Bachelor’s degree in Electrical Engineering (preferred), Software Engineering, or Mechanical Engineering.
• 2 to 5 years of relevant experience (internships count!).
• Proficiency in MATLAB/Simulink.
• Strong command of English and French.
• Passion for problem-solving, ability to thrive under pressure, and excellent interpersonal and customer service skills.

Nice To Haves

• Experience with FPGA and VHDL programming.
• Familiarity with Automotive Standards & Protocols such as CAN, CAN-FD, LIN, FlexRay, Ethernet.
• Familiarity with Embedded systems and hardware, such as microcontrollers, ECUs, FPGA, DSPs, Power electronics (DC-DC converters, inverters, motor controllers), Sensors and actuators (LiDAR, radar, cameras, IMUs).
• Experience with Simulation & Testing Tools.
• Knowledge about Powertrain & Electrification, such as EV battery management systems (BMS), motor control algorithms (FOC, DTC) and charging infrastructure (AC/DC fast charging, V2G concepts).
• Ability to create great ‘memes’ in under 10 seconds.

Responsibilities

• Perform system commissioning at customer sites.
• Integrate our products into customer environments.
• Provide technical support for our electronic products and software.
• Conduct internal testing to ensure reliability and performance.

Benefits

• You are seeking stimulating challenges that will constantly push you to do your best
• You dream of a family environment that is also professional, cooperative and friendly
• You need a flexible schedule and the ability to telecommute in order to balance work and home life
• You want to continue to expand your knowledge and know-how by working side-by-side with researchers, innovators and scientists who share one thing; Passion
• You have chosen to be an important contributor to the technological progress in a multitude of industries
• You want to be recognized for your ideas, creativity and talent
• You know your worth and seek a globally competitive salary
• You don’t just want a job, you want a career!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level