Faculty Support Specialist

Harvard University • Boston, MA

16h • $58,000 - $63,000 • Hybrid

About The Position

As the professors’ administrative assistant, Faculty Support Specialists provide valuable tactical and administrative help to our faculty in support of Harvard Business School's mission to educate leaders who make a difference in the world. Reporting to a Manager of Unit and Faculty Support the Faculty Support Specialist (FSS) supports faculty with complex administrative duties related to their teaching, research, and other responsibilities. An FSS will act as a seamless extension of the faculty they support and will work closely with other Faculty Support Specialists across ten academic units, as well as with their manager. Faculty Support Specialists also work with and assist peers on activities that support teaching, research, finance, and other departments.

Requirements

• High School Diploma or GED required.
• 3+ years of experience working in an administrative, clerical, executive support, coordination, or related professional capacity is required.
• Education beyond high school may count toward experience.
• Hands-on experience using Microsoft Office (Word, Excel, PowerPoint, etc.) is a must
• You set a high bar for yourself with attention to detail, confidentiality, and strong customer service
• You work well independently and also contribute as a valuable team member with an attitude focused on helping others
• People describe you as reliable and resourceful – you always follow through and strive to surpass expectations
• You have a willingness to work in a collaborative work environment supporting a variety of faculty, colleagues, and changing assignments based on business needs
• You can adapt quickly to changing staffing assignments, responsibilities, tasks, and feedback

Nice To Haves

• Proficient in navigating and using major social media platforms (such as Facebook, Twitter, Instagram, LinkedIn, and TikTok) for basic content creation, audience engagement, and trend analysis

Responsibilities

• Administratively supports multiple faculty, while acting as a liaison between students, other instructors, and various HBS and University departments
• Provides support to faculty and/or other projects on a short-term and long-term basis based on business needs and varying team support requirements
• Supports faculty when they are teaching and with course platform; assembling and editing syllabi, supporting the grading process, preparing materials and presentations for class; coordinating arrangements for class visitors, etc.
• Manages and coordinates extremely active, complex calendars; scheduling appointments, meetings, and events
• Performs basic online research; retrieves books, articles, and other information
• Prepares documents for articles, cases, teaching and research materials, which may include proofreading, formatting exhibits, citations, and organizing files
• Composes, prepares, and edits professional correspondence that is sometimes confidential
• Builds strong relationships with stakeholders, including faculty, staff, and external partners
• Coordinates complex travel arrangements, itineraries, and travel visas
• Prepares, tracks, and processes expense reimbursements in a timely and accurate manner
• Performs office management responsibilities such as ordering supplies, maintaining a clean working environment, greeting visitors, and responding to correspondence in a timely manner on the faculty’s behalf
• May manage the administrative process for faculty and doctoral recruiting: distribution of candidate material, planning and coordination of visits, and compliance with recruiting guidelines
• May organize and plan logistics for seminars series, research conferences and other unit events
• Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
• Being responsible for other duties as assigned

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED