Faculty Support Coordinator for School of Behavioral Sciences

Liberty University•Lynchburg, VA

5d•Onsite

About The Position

The Faculty Support Coordinator provides administrative support to the Online Dean, Associate Dean, Chairs, and online faculty members on matters related to online education. The role communicates with online faculty through weekly announcements, assists with course assignments, coordinates curriculum development and online faculty hiring, and performs other assigned duties. The position supports faculty, maintains faculty records and system hierarchies, coordinates hiring, onboarding and training, and helps develop new courses and maintain existing courses. It also supports accreditation work, researches and compiles data, tracks course-section enrollment and projected needs, prepares audience-appropriate reports, interprets administrative policies and procedures, and maintains records. The position is full-time and onsite in a climate-controlled, well-lit office with moderate noise. Local and campus travel is occasionally required using a personal or University vehicle. A valid Virginia driver's license, acceptable DMV record, and liability insurance are required. Compensation is $18.27–$21.15; the position may also be eligible for benefits including health insurance, retirement plans, and tuition assistance.

Requirements

Tier I: Bachelor's degree or 3–5 years of administrative experience.
Tier I: Excellent oral and written communication skills.
Tier I: Strong organizational skills.
Tier I: Ability to solve routine and complex problems.
Tier I: Intermediate knowledge of Microsoft Office and Adobe Acrobat.
Tier I: Familiarity with Learning Management Systems such as Canvas.
Tier I: Ability to work in a fast-paced environment and prioritize tasks.
Tier I: Excellent interpersonal skills.
Tier I: Excellent interviewing skills.
Tier I: Ability to work independently and as part of a team.
Tier 2: Bachelor's degree and 3–5 years of field, faculty, or administrative support experience within University Academics, Financial Services, or Enrollment Offices.
Tier 2: Strong written and oral communication.
Tier 2: Positive influence on office morale and culture.
Tier 2: Must be an LU-approved driver.
Ability to understand, speak, and write English to communicate professionally.
Ability to represent Liberty University professionally to business and community customers and associates.
Strong organizational and computer skills.
Ability to reason, analyze information and events, and apply judgment to solve routine and complex problems.
Occasional local and campus travel is required; use of a personal or LU vehicle is required.
A valid Virginia driver's license, acceptable DMV record, and liability insurance are required.

Nice To Haves

Tier I preferred: Master's degree.
Tier I preferred: Customer service experience.
Tier I preferred: Interviewing experience.
Tier I preferred: Strong technical competency.
Tier I preferred: Advanced knowledge of Microsoft Office, SharePoint, and similar tools.
Tier I preferred: Superior ability to prioritize tasks.
Tier I preferred: Intermediate knowledge of Learning Management Systems such as Canvas.
Tier 2 preferred: Master's degree.
Tier 2 preferred: Customer service experience.
Tier 2 preferred: Management experience.
Tier 2 preferred: Interviewing experience.
Tier 2 preferred: Strong technical competency.
Tier 2 preferred: Advanced knowledge of Microsoft Office, SharePoint, and similar tools.
Tier 2 preferred: Superior ability to prioritize tasks.
Tier 2 preferred: Intermediate knowledge of Learning Management Systems such as Canvas.

Responsibilities

Support faculty through weekly announcements and by answering questions.
Gather and compile course assignment availability and coordinate assignments in consultation with department leadership.
Maintain faculty records and hierarchies in various systems.
Coordinate hiring and onboarding of online faculty.
Communicate with IMs and SMEs to coordinate and implement LUO policies and procedures.
Coordinate online faculty training and maintain current training materials and online faculty Canvas community resources.
Coordinate curriculum development for new courses, maintain existing courses, and support faculty Subject Matter Experts.
Assist with accreditation matters.
Research and compile data.
Track enrollment in course sections and project future needs.
Write reports for audiences as appropriate to their needs.
Interpret administrative and operating policies and procedures for employees.
File and maintain records.
Perform administrative support tasks.