About The Position

The Faculty Practice Coordinator performs a variety of tasks including providing excellent customer/patient services via phone and in person; insurance verification and enters patient information into epic system.

Requirements

  • Associate Degree or High School Diploma/GED
  • 2-4 years administrative experience in health care practice environment
  • Experience in appointment scheduling, insurance verification, patient check in/out, registration, work queue, collecting copays, obtaining authorizations.

Nice To Haves

  • Knowledge of Medicaid, Medicare and commercial insurance billing and ICD/CPT codes for psychiatry services

Responsibilities

  • Provide clerical, reception and telephone support
  • Manage faculty practice appointments, schedule patients for providers, check in and check out
  • Collect patient demographics and insurance information and enter into Epic system
  • Verify patients insurance coverage prior to patients appointment and advise patient of any insurance referrals needed
  • Acquire insurance authorizations if required
  • Prepare and collect completed new patient forms, scan all documents and upload to EMR
  • Collect patient copayments/coinsurance/deductible/account balance, post in the system, and prepare TOS deposits for Sinai Central
  • May initiate reminder calls for next day appointments
  • May act as liaison with other administrative staff to address patient concerns or other coverage and billing issues
  • Review all visit related information in the system for charge accuracy
  • Perform other related duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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