Factory Service Technician

Ametek, Inc. • New Hope, MN

4d • Onsite

About The Position

Join our dynamic, global S&P 500 company and elevate your professional skills. As a Factory Technician, you'll play a crucial role in ensuring business continuity and customer satisfaction by minimizing downtime and boosting operational efficiency through expert technical support. You'll also lead continuous improvement initiatives and uphold high performance standards, significantly impacting our long-term success.

Requirements

• High school diploma with an associate degree, technical certificate, or equivalent military/work experience.
• Minimum of two years of relevant work experience.
• Basic electronic knowledge and dexterity in handling tools and equipment.

Responsibilities

• Efficiently handle in-house troubleshooting, repair, and testing of customer instruments, while supporting colleagues with in-field issues.
• Provide technical assistance through phone, email, and other digital platforms, and report customer issues to leadership.
• Maintain accurate repair logs and issue Service Request Forms for necessary repairs.
• Stay updated on new techniques, work with other departments to support customers, and confirm scheduling for on-site services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree