MANDARIN)

UHS•Chicago, IL

3d•Onsite

About The Position

Hartgrove Behavioral Health System meets the needs of our patients, their families and the community by delivering an all-encompassing psychiatric healthcare service that is both effective and efficient. Restoring the emotional well-being of our patients and giving them resources for their future is our primary commitment. Join Our Team! We are seeking Language Interpreters for various languages: SPANISH, POLISH, MANDARIN for full, part time and FLEX positions. SUMMARY: The Language Interpreter is responsible for converting physicians' advice and diagnoses, written patient information, pharmacological instructions, and hospitals' information and protocols into a second language. The position entails the communication between hospital staff, families, and patients by listening to professionals and translating verbatim patients’ responses back to the professionals, using proper medical terminology. Functions may involve translating information such as the reason for medical visit, translation during family sessions, providing drug information, past medical history and family medical history, and scheduling follow-up appointments.

Requirements

High school diploma required
Must be fluent in two languages (Spanish/English, Polish/English, Mandarin/English)
Possess knowledge of general and psychiatric group processes, therapeutic relationships and processes, age specific growth and development, crisis and behavioral management
Must be self-motivated, results-orientated individual who is customer focused with a positive attitude
Must be able to work with clients that have poor social skills, suffer from substance abuse and a variety of mental illnesses
Positive therapeutic relationships and interventions with patients
Service Excellence with all customers
Ability to use least restrictive measures
Clear and concise documentation
Adherence to Hospital Attendance policies and Code of Conduct

Nice To Haves

a degree or completion of medical assistant program may be beneficial
Bachelor’s Degree in Psychology or related field is preferred
Acute in-patient experience working with children, adolescents and/or adults strongly preferred
Certification through an Agency or National Board of Certification for Medical Interpreters (CMI) preferred

Responsibilities

Conduct general and medical interpretation to staff, patients, and their families
Note down and monitor interpretation activities according to hospital standards
May be asked to translate written documents
Always give reports to a Manager or Supervisor
Observe obtain, and receive information from all relevant sources
Audit, Compile, Calculate, Code, Tabulate, Enter, or verify information or data
Ensure patient confidentiality
Perform all crisis intervention techniques (verbal and physical) and respond to code situations
Assist patient with Activities of Daily Living (ADL’s) when necessary
Provide 1:1 patient observation, conduct rounds and facilitate patient groups as necessary