Facility Trainer

Worldwide Flight Services, Inc.•Windsor Locks, CT

About The Position

The Facility Trainer provides training to new hires and tenured employees through a variety of learning methods. The role delivers company, regulatory, carrier, and practical instruction in individual and group settings; develops training plans and milestones; identifies skill and knowledge gaps; coordinates training and recertification; evaluates training effectiveness; and maintains training records. The trainer also follows safety policies and reports unsafe activities to the supervisor and Safety Manager. The position is performed in an office environment using standard office equipment. It requires regular attendance and punctuality, along with the ability to communicate clearly by telephone and perform the stated physical activities.

Requirements

High school diploma, GED, or equivalent.
WFS or Carrier Instructor Certification.
Current qualification and experience on the training subject or learning plan.
Preferred: at least 6 months of related operational experience.

Nice To Haves

Conduct: Make a good first impression and sustain it over time.
Ensure a safe and secure environment by prioritizing safety and security and respecting compliance requirements, rules, and regulations.
Listening: Absorb and understand important verbal and nonverbal information, and ask follow-up questions when necessary.
Problem analysis: Detect problems, recognize important information, connect data, trace potential causes, and identify relevant details.
Situation awareness: Gain insight into situations, problems, and processes.
At least 6 months of related operational experience.

Responsibilities

Provide company, regulatory, carrier, or practical training to new hires and tenured employees in individual or group settings.
Create training milestones and training plans.
Conduct skills needs assessments to identify skill or knowledge gaps, training objectives, work situations, and changes in training policies and procedures.
Coordinate training and recertification, ensuring training is designed, delivered, and evaluated consistently.
Observe employees to assess training effectiveness and ensure additional training requirements are fulfilled.
Comply with safety policies, practices, and procedures, and report unsafe activities to the supervisor and Safety Manager.
Maintain training rosters and records and comply with training recordkeeping requirements.