Facility Operations - Facility Technician - CMH (Night Shift)

Edged•New Albany, OH

About The Position

The Facility Technician supports safe, reliable data center operations by maintaining and monitoring critical electrical, mechanical, HVAC, and fire/life safety systems. The role performs scheduled and corrective maintenance, responds to equipment abnormalities and incidents, and documents work in the CMMS and operational logs according to established procedures and regulatory requirements. The technician conducts facility rounds, monitors alarms and systems through a Building Management System (BMS) and other tools, supports customers and vendors, and coordinates with operations, IT, facilities, and other teams. The role also handles equipment and spare-parts logistics, assists with projects, and helps train junior technicians. The position requires work across indoor and outdoor areas, including physically demanding tasks and exposure to certain environmental and industrial hazards. Shift flexibility, including weekends, holidays, and on-call rotations, is required.

Requirements

High school diploma or GED.
1–3 years of experience in data centers, IT support, facilities, or other technical environments.
Understanding of electrical, mechanical, and/or HVAC systems.
Ability to lift up to 50 lbs., climb ladders, and work in tight spaces.
Ability to perform physically demanding work, including extended periods of standing, bending, and kneeling.
Flexibility to work shifts, weekends, and holidays, and participate in on-call rotations.
Ability to work indoors and outdoors in extreme weather and in locations without immediate access to medical care.
Ability to perform the stated physical activities, including lifting and carrying specified weights, pushing and pulling, standing and walking, kneeling, stooping, squatting, twisting, and climbing one flight of stairs.
Ability to tolerate high-stress situations during mechanical failures or emergency operations.
Familiarity with Microsoft Office, SharePoint, and CMMS tools for work orders and asset tracking.
Excellent teamwork, customer service, and communication skills.
Familiarity with safety standards and protocols such as OSHA and NFPA.

Nice To Haves

Technical school or military training.
Technical certification in mechanical or electrical systems, such as HVAC or Electrical Engineering, or similar.
Prior experience in a data center or similar critical infrastructure environment.
Experience troubleshooting hardware, cabling, or building systems.
Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
Experience with automated monitoring systems or BMS.
Strong troubleshooting skills for resolving complex mechanical or electrical issues under pressure.
Basic knowledge of Windows operating systems.

Responsibilities

Follow safety, security, compliance, JHA, and local regulatory requirements; identify unsafe conditions, escalate them, and take corrective action.
Participate in meetings, shift turnovers, and required training.
Operate, monitor, and maintain electrical, mechanical, HVAC, and fire/life safety infrastructure.
Perform scheduled and corrective maintenance according to MOPs, SOPs, and EOPs.
Record work in the CMMS and ensure tasks meet company and regulatory standards.
Respond to abnormal equipment conditions, stabilize systems using established procedures, troubleshoot facility and IT equipment, and document and escalate findings.
Support incident reporting, root cause analysis, and continuous improvement.
Ensure vendor and contractor activities are safe, within scope, and compliant with facility standards.
Provide on-site technical assistance and facility access support to customers, vendors, and contractors.
Coordinate with internal operations teams on projects and customer requirements.
Conduct facility rounds, monitor alarms and equipment conditions, and assess site readiness.
Monitor systems using the BMS and other monitoring tools, and respond appropriately to alerts.
Submit turnover notes, maintenance reports, and daily shift logs.
Receive and ship equipment, maintain accurate inventory and spare-parts records, and track asset moves, additions, and replacements.
Ensure spare parts and tools are available for scheduled and emergency maintenance.
Work with data center operations and management to support smooth operations and minimize downtime.
Assist in training and mentoring junior technicians.
Collaborate with IT, Facilities, Operations, and other departments to support communication and system integration.