Facility Services Associate

SPS-North America•New York, NY

23h•Onsite

About The Position

If you’re hands-on, proactive, and take pride in maintaining a safe and fully functional workplace, this role is for you. As a Facility Services Associate, you are responsible for ensuring daily operations run smoothly—from facility checks and maintenance to vendor coordination and emergency response. This role is critical to maintaining a safe, efficient, and fully operational workplace. Your ability to anticipate issues, respond quickly, and keep systems running ensures minimal disruption and a consistently high standard of workplace experience.

Requirements

Strong communication and interpersonal skills
Ability to work independently and collaboratively
Hands-on experience with basic maintenance and facilities operations
Proactive mindset with strong problem-solving ability
Comfortable working in a fast-paced, operational environment
High school diploma or equivalent required
Ability to manage vendors and multiple tasks simultaneously

Nice To Haves

Prior experience in facilities, maintenance, or building operations preferred
Familiarity with building systems (HVAC, electrical, plumbing) is a plus

Responsibilities

Open and inspect all floors daily, ensuring all areas are operational and in order
Complete and submit daily facilities checklists, including pantry and equipment checks
Take immediate action on any issues—resolving internally or escalating to vendors
Perform light maintenance tasks, including electrical (bulbs, outlets, switches), plumbing (filters, toilets, faucets, dispensers), and locksmith support (door access, minor repairs, key coordination)
Install and remove furniture, whiteboard films, and wall-mounted TVs as needed
Monitor and maintain CCTV systems (daily checks and weekly recording reviews)
Adjust temperature via BMS and coordinate with engineering/vendors for unresolved issues
Support preventive maintenance of critical systems, including HVAC, generators, UPS, and fire suppression systems
Conduct engineering rounds and document required readings when needed
Coordinate and supervise vendors onsite to ensure quality and compliance
Obtain pricing and support execution of repairs, maintenance, and facility projects
Partner with Facilities leadership on small to large-scale initiatives
Oversee daytime cleaning crew and ensure service standards are met
Provide mailroom and general operational support as needed
Maintain compliance with building policies (COI, access, regulations)
Serve as Fire Guard when required
Perform monthly fire extinguisher inspections
Act as a key contact for emergency situations, including 24/7 response when needed
Coordinate with monitoring systems and respond onsite when critical alerts arise