Facility Operations Manager

Prince George's County Government•Upper Marlboro, MD
•Onsite

About The Position

The Facility Operations Manager is a management-level professional and administrative position responsible for overall care and placement policies and procedures for Animal Control and operation of the Animal Control Facility. The incumbent assists the Associate Director of the Animal Management Division with administration of the Division, providing functional expertise in facility management and animal health practices across the operation. The manager may supervise and direct staff responsible for the care, health, and well-being of animals in the facility and in Prince George’s County. The role offers an opportunity to work with the Associate Director to build a health program with a significant and lasting impact for animals and people in the County. This position is designated as essential and may require reporting during standard or non-standard hours, emergencies, or when other County employees are granted administrative leave. The position is with the Prince George’s County Department of the Environment, Animal Services Division, at 3750 Brown Station Road, Upper Marlboro, Maryland. The Department works to support a healthy, beautiful, and sustainable County through services including clean water, flood control, waste management, sustainability, animal management, and pet adoption.

Requirements

  • Master’s degree from an accredited college or university in Business Administration, Public Administration, or a closely related field.
  • Three years of progressively responsible experience in governmental activities involving animal control administration, animal care and placement policies and procedures, facility management, and animal health practices.
  • An equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities may be considered.
  • Must meet agency training and performance standards and demonstrate proficiency as required.
  • Must wear and use agency protective apparel and equipment when performing assigned duties.
  • Must successfully pass applicable pre-employment checks, which may include reference checks, background investigations, and drug screenings.
  • Must be willing and able to serve as an essential employee.
  • Selected applicants must verify authorization to work in the United States without sponsorship.

Nice To Haves

  • Management experience.
  • Experience handling animals.
  • Previous experience working in a public animal shelter.
  • Experience developing standard operating procedures and researching best practices in working with animals, ideally in public sheltering.

Responsibilities

  • Regularly review animal care and welfare protocols and update them as necessary.
  • Strengthen operations across teams and functional areas.
  • Lead daily rounds of the entire facility to inspect animal care and welfare.
  • Develop relationships with veterinary providers in the area.
  • Review facility medications for best practices, generic options, and potential life- or cost-saving changes.
  • Track budget expenses for all areas under supervision.
  • Oversee contracts from beginning to end, ensuring content experts and administrators complete each step in a timely manner.
  • Prepare correspondence, memorandums, policy briefs, and opinions for the Associate Director’s signature.
  • Supervise and direct staff in the care, health, and well-being of animals, as assigned.
  • Assist the Associate Director with administration of the Division and development of an animal health program.
  • Assume responsibilities willingly and perform duties professionally and courteously.
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