Manager, Facility Operations - F&M Bank Arena

The Nashville Predators Hockey Club•Clarksville, TN

7d•Onsite

About The Position

The Facility Operations Manager at F&M Bank Arena (FMBA) is responsible for overseeing the utilization of the Computerized Maintenance Management System (CMMS), assisting the Director of Operations with financial tasks, managing the department's vendor list, and overseeing current and future projects. This role involves conducting building walk-throughs to identify maintenance needs, enforcing safety protocols to meet OSHA standards, and managing department training and certifications. The manager will also respond to building alarms, resolve problems, and assist the Facility Maintenance Technician and operations department as needed. Additional duties include serving as the facility Manager on Duty during assigned events, attending various meetings, and performing other assigned duties.

Requirements

Two-year technical school or college degree in Facility Management or related field required.
3-5 years’ experience in a public assembly facility operations or maintenance department.
Knowledge and experience with a CMMS work order system for all work orders, preventative maintenance, and reports/documentation.
Must be knowledgeable of and adhere to safety regulations set forth by OSHA/TOSHA.
Possess operational knowledge of and maintain current training on event related equipment and moving equipment (forklift, scissor lift, Zamboni, etc.).
Proper handling and installation of all operations tools and equipment.
Knowledge of equipment, tools and practices used in converting facilities to and from various configurations.
Ability to read set up diagrams for lay out and installation of seating, staging, basketball flooring, transition flooring and ice floor cover and carpet.
Possess a safety-focused, communicative, and proactive mindset.
Ability to read and write and to follow written and oral instructions and complete standardized checklist forms.
Supervisory experience and proven experience dealing with a wide range of individuals including students.
Required to be on call to respond to emergency call-ins outside of normal shift hours to address critical issues or ice/snow removal.
Possess a valid driver’s license, possess a suitable driving history and be insurable by SS&E’s insurance carrier (without conditions).
Excellent computer skills.
Excellent speaking and listening skills, requiring the perception of speech.
Ability to work long and/or irregular hours and be on your feet for a prolonged period of time.
Good physical condition and health, sufficient strength and stamina needed for heavy, awkward, and repeated lifting of up to 75 lbs., carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
Capable of performing heavy manual labor for extended periods of time.
Ability to read set up diagrams for events.
Ability to walk and stand on concrete and uneven surfaces for at least 8 hours per day.
Ability to carry, move, bend, kneel and work with arms raised for prolonged periods of time.
Ability to work in different degrees of heights, up to 100 feet on occasion.
Ability to work in extreme temperature changes from ice arena to outdoors in inclement weather.

Responsibilities

Manage and oversee the utilization of the Computerized Maintenance Management System (CMMS).
Assist Director of Operations with financial tasks including requesting purchase orders and uploading/coding invoices.
Track asset management of the facility.
Oversee the management of the department’s vendor list, including scheduling and service agreements.
Manage department’s current and future projects alongside Director of Facility Operations.
Assist in conducting daily and monthly building walk-throughs to identify damage, proper equipment placement and utilization, and preventative maintenance needs.
Complete checks on mechanical and equipment rooms.
Enforce safety protocols to ensure job site consistently meets or exceeds OSHA safety standards.
Oversee department’s training and certifications to ensure employees stay up to date on required trainings.
Respond to visual and audible building alarms from building automation and life safety systems.
Identify and resolve problems in a timely manner; gather and analyze information to develop alternative solutions; work well in group problem solving situations; use reason and good judgment when dealing with difficult or emotional situations.
Assist Facility Maintenance Technician and the operations department as needed.
Serve as facility Manager on Duty during assigned events.
Attend weekly production meetings, safety meetings, and facility staff meetings.
Serve on other committees as a representative of the Facility Operations department.
Perform other duties or assist in other projects as assigned by management.