Facility Operations Lead | Part-Time | Utah Valley Convention Center

Oak View Group•Provo, UT

About The Position

The Facility Operations Lead supports event setup and teardown, custodial duties, housekeeping, and light maintenance while leading Operations Staff. The role leads assigned crews, communicates instructions, and ensures work is completed accurately, safely, and on schedule. The Lead may be responsible for a crew and event setup without a supervisor physically present, requiring strong leadership, sound judgment, reliability, and ownership of assigned responsibilities while maintaining communication with Operations Management. The position is part-time and pays $16.00–$18.00 per hour. The posting is open until February 5, 2027.

Requirements

Demonstrated ability to lead a team, delegate tasks, and provide clear, professional instructions.
Strong communication and interpersonal skills, including the ability to explain setup procedures and assist employees with varying levels of experience.
Ability to read and follow event setup diagrams and accurately communicate table, chair, and room arrangements.
Dependable and trustworthy, with the ability to work independently and take responsibility for assigned crews and completed work.
Strong problem-solving skills, attention to detail, and ability to make sound decisions in a fast-paced environment.
Ability to manage multiple tasks, meet deadlines, and adjust to changing event requirements.
Willingness to perform hands-on work and lead by example.
Ability to work variable schedules, including days, evenings, overnights, weekends, and holidays, based on event needs.
Ability to lift and move heavy objects, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent is preferred.
Previous leadership, team lead, or supervisory experience is preferred but not required.

Responsibilities

Lead assigned Operations crews through event setups and teardowns, ensuring tasks are completed correctly, efficiently, and according to schedule.
Read and interpret event setup diagrams, communicate placement instructions, and ensure tables, chairs, staging, and other setup elements match event specifications.
Demonstrate proper setup procedures and provide hands-on guidance to employees unfamiliar with specific tasks.
Take responsibility for the quality and completion of assigned setups, identifying and correcting errors before the crew finishes.
Provide clear, professional direction to team members and communicate progress, concerns, and changing priorities to the Operations Supervisor and Operations Manager.
Work independently and exercise sound judgment when leading a crew without a supervisor on-site, while recognizing when management assistance is needed.
Promote safe work practices, professional conduct, productivity, team accountability, and adherence to facility procedures.
Assist with training and coaching Operations employees to improve consistency, teamwork, and setup quality.
Perform event setup and teardown, custodial tasks, housekeeping, and light maintenance as assigned.
Maintain the facility’s appearance, cleanliness, and presentation.
Provide courteous guest service and basic information about the building, events, and surrounding community.
Perform other duties as assigned.