FACILITY OPERATIONS ICE TECHNICIAN (FULL TIME)

Ice Den Scottsdale•Scottsdale, AZ

10d

About The Position

Coyotes Ice, LLC and Affiliates is hiring a full-time Ice Technician with ice maintenance experience. This non-exempt position is eligible for a benefits package and PTO and averages at least 35 hours per week, up to 40 hours. Evening and weekend availability is required, and closing shifts often extend past midnight. The role maintains and resurfaces the ice, supports safe and efficient rink operations, provides customer service, and helps keep the facility clean and operational. Lead positions may be available based on skill and experience.

Requirements

Must be at least 18 years old.
Must be actively enrolled in high school or an equivalent program, or have a high school diploma or GED.
Must be willing to help where needed and work as part of a team.
Must be flexible to work a variety of shifts, including evenings and weekends.
Ability to work positively in a fast-paced environment.
Experience with and comfort in direct customer service and working with the public.
Experience with general housekeeping and maintenance, and knowledge of ice-rink maintenance and associated equipment, is necessary.
Must understand the importance of prioritizing facility safety with OSHA standards in mind.
Ability to work in a cold environment.

Nice To Haves

Basic CPR/First Aid Certification is preferred.
Exposure to ice sports and affiliated associations is a plus.

Responsibilities

Provide strong customer service and help maintain a safe, clean, and operationally efficient facility for guests.
Resurface the ice using a Zamboni, train to operate heavy machinery, and complete required ice-cut and equipment logs.
Perform ongoing ice maintenance, including rink-edge work, shaving corners, and building ice depth according to rink conditions.
Clean glass, player benches, penalty boxes, coaches’ boards, and decals.
Enforce Ice Den rules, regulations, and policies verbally and by example.
Wear and responsibly use the facility radio to communicate professionally with coworkers and other departments.
Maintain facility cleanliness and appearance, including surveying buildings, exterior areas, and locker rooms; removing trash; sweeping floors; and arranging lobby furniture.
Perform maintenance and housekeeping tasks such as taking trash to outdoor garbage, mopping floors, and cleaning bathrooms, amenities, and locker rooms.
Help track inventory and report shortages or needed equipment and supply replacements to the Manager.
Communicate with fellow ice technicians to coordinate daily tasks, share updates, and support efficient rink operations.
Supervise assigned support staff (GSR), provide direction and oversight, and ensure tasks are completed to standard.
Perform special or additional tasks assigned by the Manager or Director.