Facility Operations Assistant - Eagan Civic Arena

City of Eagan•Eagan Civic Arena, MN

8d•Onsite

About The Position

The City of Eagan is hiring a Facility Operations Assistant for the Eagan Civic Arena! In this part-time role, you'll be the go-to person when full-time staff are away, ensuring that every guest enjoys an exceptional experience. You'll lead a dedicated group of part-time staff, oversee exciting events, and help create memorable moments for our community. If you're passionate about customer service and thrive in a collaborative environment, we want to hear from you! This role offers great work experience for those looking to gain experience in Recreation or Sports Management, Education, Facilities Management, or Business Leadership and Training. Eagan values different viewpoints and experiences to make Eagan the ultimate place to be.

Requirements

Must be at least 18 years of age
High school diploma or equivalent (G.E.D.)
Valid driver's license
Two-year ice maintenance experience.
One year of direct customer service experience in an environment that is highly visible and active
Six months supervisory experience
Must be able to lift/move 50 pounds

Nice To Haves

One year of college work in Recreation, Education or related field. Equivalent experience would be acceptable
More than one year of direct customer service experience in an environment that is highly visible and active
More than six months supervisory experience
Current CPR and first aid training and/or certification
Experience operating a skate sharpening equipment

Responsibilities

Oversee the Eagan Civic Arena (building and grounds) to maintain a clean and safe environment for all users
Manage part-time building staff, ensuring they are completing tasks and following established policies and procedures
Serve as the primary on-site contact person for customers, events, room rentals & vendors. This includes handling any conflicts in a professional and courteous fashion
Assist guests in the registration for recreational programs and activities, and in the reservation of facility rental spaces
Maintain working knowledge of all building operations: ice resurfacing, pro shop, meetings/events, concessions, programs & services
Responsible for end of day deposits and financial reports
Ensure the completion of light maintenance including but not limited to: room set-up and take-down, general cleaning (windows, floors, spills, tables, chairs, vacuuming, clean surfaces in rest rooms and locker rooms, restock paper products, pick up outside litter and snow removal when needed) on a nightly/daily basis
Coordinate and implement any recreational program or activity and assist in any city-wide events as assigned
Complete on-going facility program evaluations, injury reports, damage reports and equipment or supply request forms
Open and close the building as scheduled
Act as emergency coordinator according to emergency action plan when necessary
Operate the ice resurfacer and maintain ice surface.
Other duties as assigned