Facility Operations Assistant

The City of Red Deer • Red Deer, AB

6d • CA$24 - CA$26 • Onsite

About The Position

This role is responsible for providing a clean, safe, secure, and efficiently operating environment for users of recreation facilities, with a strong focus on delivering excellent customer service. The Facility Operations Assistant completes assigned tasks and supervises users within the assigned facilities.

Requirements

• Grade 10
• Six months related experience, preferably in a recreation environment.
• Certification in Intermediate First aid.
• Completion of a satisfactory Criminal Records Check (completed by The City upon employment).
• Able to work weekends, weekdays, evenings and shift work hours.
• Experience and knowledge of the requirements of various sporting and other activities performed in each facility.
• Communicates respectfully and effectively, both orally and in writing in the English language with other City staff, facility users, and general public; responding courteously to complaints and to inappropriate behaviour.
• Able to deal with people in a firm, assertive manner, and to act with sound judgment under pressure.
• Able to work with considerable independence in a team environment.
• Able to manage multiple task demands, using time management and sound decision-making and judgment to prioritize and complete requirements.
• Able to exert moderate physical effort on occasion and works in all types of environments, including but not limited to, closed spaces, heights, cold, hot, chemical areas and noisy conditions.
• Able to act quickly and calmly in emergency situations.

Responsibilities

• Maintain recreation facilities and surrounding areas to high cleanliness and operational standards.
• Inspect facilities before and after use, identifying damage or maintenance issues and reporting them appropriately.
• Operate powered cleaning and floor maintenance equipment safely and effectively.
• Complete daily activity reports, operating logs, and maintain facility records.
• Monitor facility schedules and usage, documenting changes as required.
• Communicate professionally and respectfully with facility users to support their needs and resolve issues.
• Monitor activities to ensure the safety and security of patrons, staff, and facilities.
• Address inappropriate patron behaviour and escalate major security concerns to supervisors.
• Participate in emergency responses, incident reporting, and facility safety programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED