Facility Operations Administrator I (Anchorage, AK)

GCI Communication Corp•Anchorage, AK

3d•Hybrid

About The Position

GCI's Facility Operations Administrator I will coordinate and support Facility Operations and Corporate Real Estate programs across GCI’s network sites, data centers, and corporate properties. This role oversees service contract execution and scheduling, lease administration, documentation control, and compliance reporting to ensure facility performance meets operational, financial, and regulatory requirements. This is an entry-level position demonstrating foundational knowledge and proficiency in areas of responsibility. The role performs moderate tasks and job duties, receiving general instruction on routine work and more detailed instruction on new assignments. It works under close supervision with some latitude for independent judgment and supports higher-level staff in implementing moderate to more complex projects.

Requirements

High School diploma or equivalent.
Bachelor’s degree in Engineering, Facilities Management, Real Estate, Business, or relevant field.
Minimum of two (2) years of relevant experience in facility operations, building administration, maintenance coordination, or similar operational roles.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Foundational technical knowledge, including a basic understanding of network systems.
Ability to effectively work with cross-functional teams and stakeholders.
Excellent verbal, written, and digital communication skills with the ability to effectively convey accurate information to others.
Effective presentation skills with the ability to communicate technical information to a wide range of audiences.
Strong attention to detail with the ability to effectively organize, track, and maintain accurate and timely records and documentation.
Strong analytical and problem‑solving skills, capable of evaluating situations, identifying inconsistencies, and resolving complex or abstract issues.
Ability to coordinate and prioritize tasks across multiple stakeholders while following established processes, policies, safety standards, and regulatory requirements.
Ability to identify opportunities to improve workflow and operational efficiency, reduce errors, and minimize delays.
Candidates must reside within 50 miles of Anchorage, Alaska.
Must work well in a team environment and be able to work with a diverse group of people and customers.

Nice To Haves

Experience supporting vendor coordination, scheduling, and/or service delivery.
Exposure to work order systems or CMMS platforms (e.g., ServiceNow).
Familiarity with lease administration, contracts, or property operations.
Work experience in a telecom, utilities, facilities, or data center environment.
Relevant telecom industry or job specific certifications.

Responsibilities

Coordinate facility operations activities across network sites, data centers, and corporate properties to support reliable system performance.
Manage and coordinate vendor-performed maintenance including scheduling, tracking, and ensuring completion of work in accordance with operational requirements.
Administer facility service contracts and vendor agreements, including tracking terms, renewals, service levels (SLAs), and performance.
Support lease administration and property coordination activities, including tracking lease obligations, access requirements, and coordination with Legal (LPA), Finance, and internal stakeholders to support property and lease-related obligations across the portfolio.
Create, manage, and maintain work orders and maintenance records within the CMMS (ServiceNow or equivalent) to support accurate tracking, execution, and documentation of facility activities.
Maintain and support facility documentation and asset data, including the Master Equipment List (MEL), ensuring data accuracy and completeness.
Support and produce compliance and regulatory reporting, including FCC backup power reporting and other required environmental or operational reporting.
Coordinate with cross-functional teams including Facility Operations, SMC/TAC, Engineering, Security, and Network Operations teams to support facility-related activities and operational needs.
Develop and maintain operational reporting to provide visibility into maintenance activity, vendor performance, contract compliance, and facility risk.
Support continuous improvement of maintenance programs, contract management, documentation standards, and operational workflows.