Facility Manager

Focus Corporation • Denver, CO

6d • Hybrid

About The Position

Greenbox Self Storage is looking for a motivated Facility Manager to provide first-class customer service, sales, and facility upkeep across four Self Storage locations in the Denver and Centennial area. The ideal candidate is customer service-oriented, passionate, energetic, takes ownership of their work, can multi-task, is confident in their decision-making abilities, and possesses a go-getter attitude.

Requirements

• 2+ years of customer service and sales experience is preferred.
• Ability to effectively resolve issues or complaints in a professional manner.
• Promote a team-first environment that embodies our company values.
• Excellent sales, communication, and negotiation skills.
• Excellent time management, problem solving and organizational skills.
• Proficient in Office365 suite and using computers.
• A flexible schedule - We are open every day except for Sunday’s and major Holidays.
• Willingness to work regular Saturdays.
• Reliable transportation and willingness to travel between our five locations.

Responsibilities

• Demonstrate leadership and accountability when supporting the District Manager with operations across our four storage facilities.
• Work independently at our properties, overseeing and completing operational activities across our five locations, including daily office tasks, retail sales, light maintenance, and janitorial duties.
• Conduct weekly inspections at each of our five locations to confirm retail and rental inventory availability and ensure properties are in excellent condition.
• Provide consistent, seamless, and high-quality customer experiences.
• Resolve customer issues and concerns in a timely, effective, and highly professional manner.
• Escalate issues to the District Manager for immediate resolution where appropriate.
• Rent storage spaces and manage the leasing process.
• Understand key facility differentiators, create value, and optimize every conversion opportunity.
• Meet and exceed weekly, monthly, and quarterly KPIs.
• Utilize our Point of Sales system (POS) to take payments and manage customer accounts.
• Collect and record check payments.
• Pursue collections and support the auctions process.

Benefits

• Competitive compensation; commensurate with experience.
• Paid vacation
• Paid sick days
• Paid Holidays (6.5 per year)
• Contributory medical and other insurance plans (30 day waiting period)
• 401(k) with company matching (90 day waiting period)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed