Facility Manager - Folsom

ROWI Teen & Parent Wellness Centers•Folsom, CA

12h•$22 - $24

About The Position

The Facility Manager works under the supervision of the Program Director, with guidance from the Assistant Director of Operations Regional Facility Manager and/or Director of Operations. The role’s primary purpose is to keep the facility safe and problem-free so treatment and care can be provided under the best conditions. Working collaboratively with the Operations team, the Facility Manager oversees day-to-day administrative operations of the outpatient facility and upholds company values. The role enforces program regulations and guidelines, including HIPAA policies, infection control, and Joint Commission accreditation requirements. The Facility Manager also supports client admissions and transportation, maintains facility and vehicle readiness, oversees staff and contractor onboarding and documentation, audits treatment records, and helps ensure licensing and safety compliance. The position supervises Care Coordinators and may cover their shifts when needed.

Requirements

High school diploma minimum; a bachelor's degree is preferred, or a minimum of two years of experience in a managerial role.
Minimum of two years of driving experience.
Minimum of one year working with children in a therapeutic setting.
Valid driver's license and eligibility for insurance with the agency's vehicles.
Valid First Aid and CPR certifications.
Must pass a criminal background check.
Able to communicate with people from varied educational and cultural backgrounds.
Strong verbal and written communication skills.
Ability to cope constructively with stressful situations.
Demonstrates tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
Able to document clearly and efficiently.
Able to maintain clear boundaries with clients and staff.
Ability to manage time effectively, work with minimal supervision, set priorities, and handle multiple assignments.
Proficient in basic computer skills.
Ability to work effectively within an interdisciplinary team and communicate appropriately in writing and verbally with families and other professionals.
Ability to lift and carry items weighing up to 20–30 pounds.
Frequent walking, standing, sitting, and bending throughout a regular work shift.

Nice To Haves

Bachelor's degree.

Responsibilities

Ensure programs and services are implemented to high standards and clients receive a high level of care.
Keep the facility stocked, order supplies in advance, manage related expenses, and provide weekly feedback to the Program Director and Director of Operations about issues.
Monitor and track refrigerator and freezer temperatures.
Conduct weekly facility walk-throughs to identify, correct, and report safety hazards; arrange maintenance repairs after obtaining approval from the Director of Operations.
Perform or assign emergency safety drills, complete weekly checklists, ensure compliance with policy and administration guidelines and licensing standards, and assist with accreditation and state licensing activities when requested.
Maintain the facility vehicle and schedule facility or vehicle maintenance after obtaining approval from the Program Director and Director of Operations.
Assist with coordinating client transportation schedules and drive clients as needed.
Order Urinary Analysis supplies, schedule pickups, and assist with obtaining samples from clients as needed.
Manage visitor check-in.
Assign a cubby and prepare a client orientation binder before admission.
Oversee client intake, complete related paperwork, review and obtain signatures on admission consents, and assign additional necessary duties to Care Coordinators.
Ensure compliance with Joint Commission standards and HIPAA policies.
Audit treatment records in the EMR and documentation completed by staff and contractors; ensure EMR documentation is submitted within 24 hours.
Gather information and prepare reports for Monthly Operations, Quality Assurance, and Performance Improvement meetings.
Manage the facility schedule to ensure all shifts and groups are covered.
Onboard new staff and contractors, complete related paperwork and documentation, assist with training, and participate in and conduct staff performance reviews.
Update employee document compliance dates in ROWI systems.
Maintain a working knowledge of the Care Coordinator and Educational Liaison positions, support staff, supervise Care Coordinators, and cover Care Coordinator shifts when needed.
Participate in required ongoing departmental training and meetings.
Uphold infection control policies and procedures at the location.
Model a positive, caring, and professional attitude for treatment staff, clients, employees, and guests.
Maintain the confidential nature of clients and related activities and comply with the dress code.
Complete tasks in a timely and accurate manner and attend designated staff and in-service meetings.
Perform additional duties as assigned by the management team.
Maintain the Environment of Care, including watering and maintaining live plants at the location.
Ensure external fire systems and fire extinguishers are serviced as required by ROWI policy and procedures.