Facility Manager
About The Position
As a Facilities Manager at JLL, you will serve as the single point of contact for comprehensive facilities management services, working closely with senior leadership to deliver exceptional client satisfaction. This role combines strategic planning with hands-on operational oversight, where you'll coordinate tenant requirements, manage service delivery, and implement innovative programs that reduce costs while increasing productivity. Your expertise will be instrumental in maintaining seamless facility operations and fostering positive client relationships that reflect JLL's commitment to excellence in facilities management.
Requirements
- Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
- 5+ years of industry experience in corporate environments, third-party service providers, or consulting roles
- Strong leadership and management skills with proven ability to manage both technical and administrative staff
- Excellent interpersonal, communication, and presentation skills
- Proficiency in MS Office programs including Excel, PowerPoint, and Outlook
- Computer proficiency in CMMS (Computerized Maintenance Management Systems)
Nice To Haves
- MBA or advanced degree in related field
- Experience with annual performance planning and Key Performance Indicator (KPI) management
- Demonstrated track record of implementing best practices and innovative solutions in facilities management
- Experience managing multiple vendor relationships and contractor oversight
- Strong financial acumen with budget development and variance analysis experience
Responsibilities
- Support the Sr. Facilities Manager and Account Lead in executing short and long-term goals, projects, and strategic initiatives for the client
- Oversee monthly, quarterly, and annual reporting requirements, ensuring accurate and timely completion of all facilities-related documentation in accordance with client policies
- Manage work assignments and performance of building technicians, vendors, and contractors to ensure service delivery meets established standards
- Lead facilities staff to achieve expected service levels within prescribed budgets while maintaining high client satisfaction
- Develop and manage capital and expense budgets through close collaboration with client representatives, preparing operating budget reports and monthly variance analyses
- Recommend capital improvements and implement innovative processes that optimize operational efficiency and reduce costs
- Ensure contractor compliance with all client and JLL policies during on-site service delivery, maintaining safety and quality standards
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
