Facility Maintenance Assistant

JLL•Westborough, MA

1d•$80,000 - $93,500•Onsite

About The Position

The Facility Maintenance Assistant / Facilities Support team member plays a key role in maintaining the daily operations of a life sciences facility. This position supports building maintenance, laboratory support activities, and general facility services to ensure the site operates safely, efficiently, and in compliance with regulatory and workplace standards. This role involves assisting with preventive maintenance, responding to service requests, performing lab and facility rounds, and maintaining common areas to ensure a clean, organized, and fully functional environment for research, laboratories, and administrative teams.

Requirements

High school diploma, GED, or equivalent required
Experience with computerized maintenance management systems (CMMS) or work order systems
Valid driver's license
Ability to perform general maintenance and facility support tasks in a commercial or laboratory environment
Strong organizational and customer service skills
Experience supporting laboratory operations or performing facility/lab rounds
Ability to lift up to 50 pounds and work in various facility areas including storage spaces and mechanical rooms
Strong attention to detail and consistency during daily rounds
Basic documentation and reporting of any issues identified
Coordination with maintenance or facilities teams for follow-up actions
Adherence to safety standards and internal compliance requirements
Participation in an on-call rotation schedule may be required.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

OSHA 10-hour or 30-hour safety training
Working knowledge of computer applications including Microsoft Word and Excel
Experience working in laboratory, life sciences, or regulated facility environments

Responsibilities

Perform routine facility inspections and daily rounds throughout the building including laboratories, kitchens, conference rooms, reception areas, and common spaces to ensure cleanliness, organization, and proper operation
Conduct scheduled lab rounds to monitor environmental conditions, identify facility-related issues, and report concerns impacting laboratory operations
Maintain and support facility equipment and infrastructure, including basic troubleshooting and reporting issues related to HVAC, plumbing, and mechanical systems
Assist with preventive maintenance activities on mechanical, plumbing, fire and life safety, and control systems
Respond to and complete assigned service requests and work orders through the facility CMMS system (RAM – Blue Mountain)
Clean, maintain, and restock common areas including kitchenettes, cafeteria refrigerators, and shared workspaces
Assist with conference room setup and breakdown for meetings and site events
Support furniture assembly, office moves, and workspace installations as required
Perform minor facility repairs such as lighting replacements, minor equipment adjustments, and general building upkeep
Monitor facility conditions including temperature comfort levels, air quality indicators, and general building functionality
Coordinate with maintenance staff, janitorial teams, and external vendors to ensure facility services are completed effectively
Maintain inventory of facility supplies and assist with ordering and organization of materials
Provide support during facility inspections, operational needs, or emergency situations as required
Conduct safety shower inspections across 60+ locations to ensure proper functionality and compliance
Perform fire extinguisher inspections across approximately 50 locations, ensuring accessibility and proper condition
Check exterior emergency blue light phones for functionality
Monitor and inspect AHU (Air Handling Units) and EF (Exhaust Fans) for basic operation
Inspect kitchenette areas for safety and maintenance needs
Perform walkthroughs of conference rooms to identify upkeep or operational issues