Facility Coordinator

JLL•Anaheim, CA

6d•$58,240 - $62,400•Onsite

About The Position

As a Facility Coordinator at JLL, you'll serve as an essential operational partner supporting our client in Anaheim, CA. This role places you at the center of facility operations, where you'll work alongside Facility Managers and Engineering Teams to deliver seamless service across maintenance, vendor management, financial tracking, and customer service. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll experience this firsthand as you solve problems, coordinate services, and ensure exceptional experiences for building occupants. From managing work orders and vendor relationships to supporting special events and maintaining service excellence, you'll have diverse responsibilities that make each day dynamic and engaging. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to facility management, client relations, budget oversight, and operational leadership. You'll need to be onsite during working hours, serving as a visible, responsive resource who embodies professionalism and service excellence.

Requirements

HS diploma or equivalent
2+ years of experience in facility or property administration
Proven customer service experience with superior interpersonal skills and service orientation
Ability to maintain professionalism and effectively deal with stressful situations
Physical ability to stand, walk, conduct facility inspections, and perform tasks requiring mobility throughout the workday
Strong organizational skills with ability to plan and manage work under time constraints and multitask independently with minimal supervision
Excellent written, verbal, and interpersonal communication skills with collaborative work style

Nice To Haves

Associate's degree in facilities management, building, business, or related field, or equivalent work experience
Proficiency in MS Office (Excel, Word, PowerPoint, Visio) with ability to customize administrative reports
Experience with computerized maintenance management systems (CMMS) and facility operations software
Experience working with Service Level Agreements and Key Performance Indicators in facility management environments
Demonstrated capacity to deal with ambiguity and solve complex problems effectively in fast-paced environments

Responsibilities

Provide direct support to the Facility Management and Engineering Team including quality checks of work orders, data review, customer service delivery, and financial reporting assistance with proactive follow-up
Serve as front desk support and primary interface for guests, visitors, vendors, and employees, resolving inquiries and unique situations with professionalism and creative problem-solving
Receive and dispatch work requests to technical staff and vendors, manage invoicing follow-up, track payment status, and process invoices for material purchases and monthly recurring costs
Conduct visual inspections of common area spaces and coordinate building services including janitorial, breakrooms, restrooms, parking, badging, conference rooms, and equipment
Order signage for the entire client portfolio, gather and coordinate janitorial and pantry supply orders, and manage product receipt with client collaboration
Support operational reporting, budgeting, financial systems, administrative tasks including annual property audits, procedure documentation, electronic filing, and meeting coordination
Maintain shared inboxes, manage daily mail review and sorting, submit vendor safety plans for approval, and support facility-specific cost savings targets