Facility Coordinator

JLLToronto, ON
Onsite

About The Position

As a Facility Coordinator, you will be the heartbeat of our client's workspace, delivering exceptional service that creates a welcoming, efficient, and safe environment for all occupants. This role combines facilities coordination, stakeholder engagement, and operational excellence to ensure seamless day-to-day operations. You'll serve as the key point of contact for the site, managing everything from vendor coordination and event support to safety protocols and building amenities. Your people-focused approach and proactive problem-solving will directly contribute to JLL's commitment to creating outstanding workplace experiences that enable our clients' success.

Requirements

  • Proven experience in facilities management, property management, hospitality, or related field
  • Proficiency in a range of information technology tools and platforms
  • Excellent communication, organization, and problem-solving skills with strong stakeholder management capabilities
  • Ability to work independently with minimal supervision and effectively manage stressful situations
  • Demonstrated ability to build and maintain relationships while proactively supporting diverse stakeholder needs
  • Self-motivated, confident, energetic, and flexible approach to work
  • Commitment to acting as a JLL ambassador, consistently upholding cultural and ethical standards

Nice To Haves

  • Knowledge of local occupational health and safety requirements
  • Understanding of basic technical aspects of property systems (CRAC, chiller systems, fire protection, mechanical & electrical systems, BMS)
  • Experience with vendor management for specialized services
  • Background in critical facilities management
  • Experience with space planning activities and building churn/moves
  • Familiarity with emergency response procedures and incident reporting protocols
  • Prior involvement in financial systems, purchasing processes, and budget management

Responsibilities

  • Coordinate site operations in accordance with established policies, procedures, and contract scope, ensuring consistent service excellence
  • Manage repairs, maintenance requests, and minor works from initiation through completion, minimizing disruption to occupants
  • Serve as the primary site contact, providing information and direction to vendors, facilities staff, and service providers to ensure excellent execution
  • Support and coordinate business events, meetings, and conference facilities, ensuring seamless delivery
  • Deliver reception and guest support services, including new hire welcomes, mail and courier services, office supplies management, and building access coordination
  • Conduct regular site inspections and assessments to maintain building procedures, performance standards, and workplace safety
  • Assist with operational reporting, budgeting, procurement activities, and identify opportunities for cost reduction and improved service delivery

Benefits

  • JLL empowers you to shape a brighter way.
  • Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
  • We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
  • At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.
  • We help our people thrive, grow meaningful careers and find a place where they belong.
  • Together, we strive to be exceptional and shape a better world.
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