About The Position

This position is within FirstEnergy Service Co., a subsidiary of FirstEnergy Corp., and is based onsite at the FirstEnergy Akron Headquarters on White Pond Drive in Akron, Ohio, with travel to the North Canton and Wadsworth, Ohio, areas. The selected candidate may be offered a position at a lower level in the same job family, based on interview results and the candidate’s skills, work history, experience, and other qualifications. The position coordinates the planning, monitoring, control, and execution of facility projects throughout an assigned region in the FirstEnergy service area. It coordinates project phases—including programming, design, budgeting, scheduling, construction, commissioning, and closeout—with internal and external partners, and reviews and maintains corporate service specifications. The role also supports the Supervisor, Facility Operations with preventative maintenance scheduling and execution, and capital and operations and maintenance (O&M) budget planning and spending. The position is expected to maintain a safe work environment and support a respectful, appreciative, and accepting workplace.

Requirements

  • At Facility Operations Specialist III level: a two- or four-year degree in Engineering, Interior Design, Architecture, Business, Finance, Construction Management, or a closely related field, plus 2 to 4 years of professional work experience; alternatively, at least 5 years of direct, related experience without a degree.
  • At Facility Operations Specialist III level: a solid understanding of documenting processes and procedures.
  • Strong computer application skills, including Microsoft Office, Excel, PowerPoint, and Word.
  • Highly driven and self-motivated, with organization, task orientation, and strong attention to detail.
  • Excellent written and verbal communication skills, including the ability to ask detailed questions and adapt communication to different audiences.
  • Experience in process or project development, planning and analysis, and performance reporting.
  • Ability to work under pressure and manage multiple priorities and projects.
  • Excellent analytical abilities.
  • Ability to develop effective working relationships with employees at all levels of FirstEnergy.
  • At Facility Operations Specialist IV level: all Facility Operations Specialist III qualifications, plus at least 5 years of related work experience or current employment in the Advanced Technical Specialist role; alternatively, at least 7 years of direct, related experience without a degree.

Responsibilities

  • Demonstrate a strong commitment to all aspects of safety.
  • Coordinate the design, construction, renovation, operation, and maintenance of company facilities, including substation facilities when required, using internal resources, contractors, or contracted services.
  • Provide expertise, mentoring, and coaching to team members to improve efficiency and effectiveness.
  • Participate in, promote, and work safely to advance FirstEnergy’s Leading with Safety, including communicating and ensuring compliance with Contractor Safety Guidelines.
  • Coordinate FirstEnergy personnel and contractors in facility design, construction, operation, and maintenance; set priorities to ensure safe and cost-effective completion of new construction, expansion, renovation, preventative maintenance, corrective maintenance, and breakdown maintenance.
  • Create and modify specifications and manage contracts for constructing, operating, and maintaining buildings and facilities; ensure work meets specifications and is accurately billed.
  • Support the Supervisor, Facility Operations with major projects, move requests, maintenance, and planning.
  • Coordinate with the Environmental group to ensure facilities meet environmental compliance requirements.
  • Support the Supervisor, Facility Operations with Facilities Capital and O&M budgets.
  • Identify and participate in analyzing cost savings and efficiency opportunities related to facility processes, procedures, and costs.
  • Build and foster strong communication and relationships with facility occupants and leadership.
  • Assess facility conditions and identify capital and O&M projects needed over the next ten years.
  • Use operations knowledge to identify process-improvement and efficiency opportunities.
  • Travel to off-site locations in a timely and efficient manner and work outside regular business hours as required.
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