Facility Attendant Lead (Full-Time, 2nd Shift)

Frederik Meijer Gardens & Sculpture Park•Grand Rapids, MI

5d•Onsite

About The Position

The Lead Facility Attendant helps ensure Frederik Meijer Gardens & Sculpture Park is clean, welcoming, safe, and ready for our guests, employees, and events. Working on second shift, this position combines hands-on facility care and event setup with day-to-day leadership and coordination of the Facility Attendant team. You’ll help organize work assignments, respond to changing operational needs, support and guide team members, coordinate event setups, and serve as an important connection between staff and management. This is an active, hands-on lead role for someone who enjoys working alongside a team while helping ensure work is completed safely, efficiently, and to a high standard.

Requirements

Minimum of 2 years of commercial or professional cleaning and/or related event setup experience.
Valid Michigan driver’s license without restrictions.
Ability to understand, follow, and provide verbal and written directions.
Ability to safely move, assemble, and disassemble event equipment and materials.
Strong organization, time management, communication, problem-solving, and customer-service skills.
Ability to prioritize work, adapt to changing needs, and work effectively both independently and as part of a team.
Basic working knowledge of computers and business applications.

Nice To Haves

High school diploma or GED equivalent.
Previous event setup experience.
Light-duty facility maintenance experience.
Previous lead, supervisory, or people-management experience.
Current First Aid and CPR certification.
Familiarity with staging, seating arrangements, AV equipment, décor installation, event safety protocols, fire codes, and ADA requirements.

Responsibilities

Provide day-to-day direction, training, guidance, and support to Facility Attendants during assigned shifts.
Assess priorities and adjust work assignments to address absences, special requests, events, projects, and changing operational needs.
Serve as a liaison between staff and management, communicating performance, policy, operational, and interdepartmental matters as appropriate.
Clean and maintain assigned building and grounds areas while helping monitor overall facility needs during the shift.
Perform a variety of cleaning and facility-care activities, including restroom sanitation, trash removal, dusting, vacuuming, mopping, carpet cleaning, floor scrubbing, and window washing.
Ensure assigned work is accurately and efficiently completed while maintaining high standards for cleanliness, service, and environmental stewardship.
Review event details and diagrams and help coordinate accurate, timely setups with other departments.
Safely set up, move, assemble, and disassemble tables, chairs, staging, AV equipment, décor, rental equipment, and exhibition materials.
Provide direction and hands-on support to event setup staff to ensure spaces are prepared safely and according to event requirements.
Respond to changing priorities, operational needs, and unexpected issues with sound judgment and a service-oriented approach.
Complete and finalize daily checklists and provide accurate shift-transition information to the following team.
Use computers and technology for routine operational and administrative responsibilities and assist team members with basic technology needs.
Interact professionally and positively with guests, employees, contractors, and other departments.
Follow applicable event safety practices, fire codes, ADA requirements, and established procedures.
Demonstrate responsible stewardship through appropriate use of cleaning products, proper waste disposal, and efforts to reduce unnecessary waste.