FACILITY ATTENDANT 3

City of Toronto • Toronto, ON

7d • CA$27 - CA$29 • Onsite

About The Position

Reporting to the Senior Arts Consultant, the Facility Attendant 3 provides facility support and customer service within Arts Services at the City of Toronto, including at the Clark Centre for the Arts. The Clark Centre for the Arts is a cultural facility featuring art studios and gallery spaces for residents and visitors to enjoy year-round. The Centre offers rental opportunities and delivers approximately 85 accessible arts programs each year, including courses, workshops, and talks.

Requirements

• Post-secondary education in a discipline pertinent to the job function (i.e. Arts Administration or other relevant field), or an approved combination of education and experience.
• Experience providing customer service in arts and culture, tourism, hospitality, entertainment, or events, including working independently with minimal supervision.
• Experience working in a cashiering environment, including operating a Point of Sale (POS) system and handling cash transactions.
• Ability to work in person at the base location (this is not a remote/hybrid role)
• Ability to work evenings and weekends during the execution of events and programs
• Ability to obtain and maintain a valid First Aid Certificate
• Ability to obtain a Smart Serve Certification
• Ability to lift or move items weighing up to 10 kilos
• Interest in community arts and working in a cultural facility
• Excellent communication, interpersonal and teamwork skills
• Excellent problem-solving skills and demonstrated sound judgement
• Attention to detail and ability to follow procedures
• Ability to be reliable, responsible, and work independently
• Ability to be flexible and punctual
• Ability to use Microsoft Office Suite (Word, Excel, Outlook) and learn new software/applications

Responsibilities

• Fields rental inquiries and shows the building to prospective clients, including giving tours of the facility.
• Assists with and oversees functions and special events.
• Ensures that any needs of clients and teachers are met, i.e., providing general information to clients, ensuring classrooms are properly set up.
• Registers clients into programs and workshops utilizing Active Net software.
• Locks up and ensures security of building/site.
• Performs general office duties including answering the telephone, maintaining daily records and logs, and operating POS and cash handling end-of-shift cashier closing procedures.
• Performs general customer service duties including responding to inquiries, complaints, and concerns from participants and parents when necessary.
• Attends staff training, workshops, and meetings, and performs administrative tasks as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree