Facilities Technician

Total Primary Care•Austin, TX

2d•Onsite

About The Position

Total Primary Care is seeking a hands-on, resourceful Facilities Technician to keep our clinic locations safe, functional, and well-maintained. This role handles routine maintenance, minor repairs, basic IT setup, and end-to-end management of facilities service tickets across our sites. The ideal candidate is self-directed, cost-conscious, and able to independently own and prioritize their own ticket pipeline while resolving the majority of issues in house rather than defaulting to outside vendors or replacements.

Requirements

Proven experience in facilities maintenance, building maintenance, or a similar hands-on role
Working knowledge of minor plumbing, lighting/electrical, fixture repair, and general handyman tasks
A resourceful, repair-first mindset with a track record of solving problems cost-effectively
Comfort with basic IT/AV setup (mounting and connecting TVs, monitors, and similar equipment)
Strong organizational skills and the ability to manage a service ticket queue independently and on budget
Ability to lift and move furniture and equipment, and perform physical tasks (bending, kneeling, lifting up to ~50 lbs)
Reliable transportation and valid driver's license for travel between clinic locations
Professional demeanor appropriate for a patient-facing healthcare environment

Nice To Haves

Painting and drywall/touch-up experience
Basic electrical or lighting repair experience
Familiarity with ticketing or work-order systems
Prior experience in a medical, dental, or other clinical facility

Responsibilities

Manage maintenance requests efficiently and on budget, balancing cost, speed, and quality of repair
Act as the first line of response for facilities issues, resolving problems in house whenever possible
Be resourceful and repair-first in approach (e.g., fixing a wobbly or broken chair rather than replacing it) to minimize unnecessary spend
Perform routine preventive maintenance, including regular air filter changes
Replace and repair lighting, including light fixtures, bulbs, and ballasts
Coordinate and address pest control needs, working with third-party vendors as required
Receive, assemble, and install replacement furniture
Address minor plumbing issues (e.g., clogs, leaks, running toilets, fixture adjustments)
Repair or replace broken fixtures throughout the clinic and close out related work tickets
Handle basic electrical tasks such as replacing outlets, switches, and faceplates
Patch and repair minor drywall, ceiling tiles, and wall damage
Handle basic IT setup and equipment swaps, such as replacing broken TVs or monitors
Perform touch-up and full painting as needed (painting experience preferred)
Hang and mount items such as shelving, whiteboards, signage, and wall-mounted equipment
Address general repairs to doors, locks, hinges, blinds, and hardware
Respond to miscellaneous facilities requests and coordinate with outside vendors (HVAC, electrical, specialty trades) only when work is genuinely beyond scope
Manage and be responsible for your own ticket pipeline: intake, prioritization, resolution, and timely close-out
Document completed work and communicate status updates to the operations team
Maintain a clean, safe, and professional environment consistent with a healthcare setting