Facilities Technician II

GISP-Non-DGR•Charlotte, NC

1d•Onsite

About The Position

Ensures the Goodwill Opportunity Campus (to include GW and Second Editions) and The Goodwill Construction Skills Training Center, facility structure and mechanicals are well maintained, by conducting the following duties personally, or through the support of contractors. This role involves conducting weekly facilities checklists, documenting and submitting summaries, creating work orders, and implementing corrective actions. It also includes weekly testing and inspection of building fire pump and emergency generator, monthly inspections of safety equipment, and supporting project management functions such as assisting with contracts, schematics, cost estimates, and RFPs. The technician will also secure quotes, schedule replacements, and manage scope for capital improvement projects, conduct daily building surveys, schedule and close work order tickets using CMMS systems, perform preventive maintenance on HVAC units, replace or repair plumbing fixtures, perform light construction and painting, install or replace electrical components, inspect interior and exterior systems, disarm and reset fire sprinkler systems, set up conference areas, and conduct safety drills. The role also involves working with management on building surveys and inspections, providing research and pricing for needed equipment, and being available for emergency needs, including nights and weekends. Responsibilities include training, addressing facility complaints, and reporting circumstances to the Maintenance Supervisor and Director, Facility Services.

Requirements

High School Diploma or general education degree (GED) and two years of experience providing maintenance work with a minimum of two years of experience or applicable certification(s) for HVAC systems
Must be able to make temperature adjustments and trouble shoot problems
Must have a working knowledge of lighting and electrical components including the ability to change out bulbs and components
Must have a working knowledge of plumbing and able to replace components (making basic repairs)
Must have one year experience managing vendors for facility related services, and kitchen equipment
Must have the ability to use a Work Order Management System
Maintenance Database Administration required
Knowledge of Microsoft Office to include Word and Excel software.
Ability to operate electrical saws, drills, and other power tools.
Ability to operate a telephone.
Ability to regularly instruct, check or verify the work of others.
Ability to use Microsoft Office Suite to create and respond to emails, review spreadsheets, review, open and close work orders and send basic correspondences to vendors.
Must be flexible and adapt to change quickly even in conditions of uncertainty.
Valid Driver's License (Class C) and safe driving record (as determined by the Agency's insurance carrier).

Responsibilities

Conducts weekly facilities checklist to review open work orders, needed repairs, and alleviate reoccurring issues.
Documents are summarized and submitted to the Facilities Support Specialist, Manager, Facilities Services and Director, Facilities Services.
Creates work orders and implements corrective action for each deficiency noted in report.
Ensures weekly testing and inspection of building fire pump and emergency generator, logs results in Life Safety Binder.
Conducts monthly inspection of emergency exit lights, fire extinguishers, eye wash stations, ladders, and AED units throughout the GOC and Goodwill Construction Skills Training Center.
Supports of a range of project management functions including, but not limited to: assisting with contracts, schematics, project cost estimates, composes request for proposals (RFP’S), data management, memos, researches, and creates presentations to inform decision makers.
Secures quotes, schedules replacement, and manages scope for capital improvement projects.
Conducts daily building surveys of assets to write reports about the conditions of the building systems.
Schedules and closes work order tickets using CMMS systems.
Performs preventive maintenance on air conditioning units to include the replacing filters, and cleaning coils, per Agency SOPs.
Replaces or repairs plumbing fixtures and cleans or unclogs drain lines.
Performs light construction work to include building shelves, underpinning, leveling and bracing, and repairing doors and hinges.
Opens and closes the Building in accordance with operational hours, as needed.
Installs or replaces ballasts, light fixtures, light switches and electrical outlets.
Inspects interior and exterior systems to ensure operations and repairs.
Disarms and resets fire sprinkler and fire - life safety systems and contacts the Fire Department in the event of an emergency.
Performs light painting.
Sets up conference areas and meeting rooms as requested.
Conducts and records safety drills as related to assigned facility in supervisor’s absence.
Works with Manager, Facilities Services, Manager, Custodial and Campus Services and Director, Facilities Services to conduct building surveys and inspections.
Informs Manager, Facilities Services, what equipment is needed.
Provides research and competitive pricing on needed tools, parts, and supplies prior to making a purchase.
Performs all other job-related tasks as assigned by the Manager, Facilities Services and Director, Facility Services.
Be available to work nights or weekends to service emergency needs.
Assists in set up of conference areas and meeting rooms as needed.
Supports weekend events, i.e. HVAC scheduling, additional power setups, and building access schedules.
Carries out responsibilities in accordance with Agency policies and procedures.
Responsibilities include training, addressing facility complaints and reporting circumstances to the Maintenance Supervisor and Director, Facility Services.