Facilities Technician 1

Fort Sill Apache Companies•Lawton, OK

5d•Onsite

About The Position

This role is responsible for performing a variety of facility maintenance tasks to ensure the smooth operation of the casino hotel. The technician will handle repair requests, conduct preventive maintenance, and manage work orders. The position requires a positive attitude, exceptional service delivery, and the ability to work independently and as part of a team. The technician must also be available for on-call situations, including after hours and weekends, and be able to work in various environmental conditions.

Requirements

High school diploma or GED.
Two years' experience in facility maintenance or related field.
Proven knowledge of and competent ability with tools and techniques associated with typical facility repairs in HVAC, electrical, plumbing, lighting, flooring, roofing, and wall coverings.
Knowledge in Microsoft Word and Excel.
Valid driver's license and clean driving record.
Proven record of working independently and accomplishing tasks without direct supervision.
Ability to think creatively to solve problems, evaluate data, and learn.
Strong written and oral communication skills.
Ability to obtain and maintain a Gaming License from Fort Sill Apache Gaming Commission.
Pass all required pre-employment processing, including a background check and drug-screening test.

Nice To Haves

Technical school or formal apprenticeship preferred.

Responsibilities

Portray a positive attitude and represent the core values of Apache Casino Hotel, providing exceptional service.
Accomplish work order requests for facility repairs and improvements, including plumbing, electrical, structural, flooring, roofing, painting, drywall, HVAC, lighting, building safety, and key systems, completing work in a timely manner.
Perform preventive maintenance procedures on plumbing, electrical, structural, flooring, roofing, painting, drywall, HVAC, lighting, building safety, and key systems.
Monitor and record equipment and system performance.
Assist in completing work requests from internal and external customers using the Info Centre work order request system.
Request supplies and tools as needed.
Operate a motor vehicle.
Be available after hours and on weekends for on-call situations, reporting for work calls during inclement weather when necessary.
Provide excellent service to internal and external customers, working effectively with peers, team members, and regulatory agency personnel.
Perform other related duties as assigned by reporting senior.
Understand and comply with the Eye, Hi, Goodbye program.
Maintain regular attendance.
Adhere to all casino policies, procedures, and applicable regulations.
Maintain a neat, clean, and well-groomed appearance.
Follow detailed procedures and ensure accuracy in documentation.
Communicate clearly verbally and in writing, read and interpret complex information, and actively listen.
Maintain a calm demeanor during stressful situations.
Demonstrate a high level of service delivery and handle service failures.
Prepare for known problems and opportunities, undertake additional responsibilities, and respond to situations as they arise.
Maintain high standards despite pressing deadlines.
Use tact, maintain confidences, foster an ethical work environment, give proper credit, and handle situations honestly.
Adapt behavior to others' styles, interact with diverse individuals, be of service to difficult people, optimize diversity benefits, and build long-term associations.
Share credit with team members, display team spirit, work closely with other departments, and support group decisions.
Operate various types of equipment, including personal computers, printers, copy machines, and telephones.