Facilities Supervisor

Grupo Ferré Rangel•Guaynabo, PR

11d•Hybrid

About The Position

Kingbird Property Management is committed to bringing passion and customer focus to the business. The Facilities Supervisor position is a Full time, Regular position. This role involves overseeing daily and projected maintenance needs of facilities, maintaining accurate records of maintenance programs and building systems, and identifying cost-reduction strategies and operational improvements. The position also focuses on fostering an ethical, inclusive, and safe work environment, guiding the Facilities Engineer in asset performance optimization, and leading building system operations including HVAC, electrical, plumbing, irrigation, fire alarm, CCTV, and elevators. The role assists in supervising subcontracted services, supervises technical staff, and executes work orders as instructed by the Facilities Manager. Additionally, it involves developing and implementing maintenance quality control programs, ensuring high levels of customer satisfaction, overseeing procurement, training personnel, monitoring tenant improvements, developing weekly work plans for subcontracted teams, responding to emergencies, maintaining inventory, proposing process automation, and enforcing safety compliance. The employee must comply with company standards, policies, and procedures, and applicable laws. Other duties may be assigned.

Requirements

High school diploma, equivalency, or technical degree.
5+ years of maintenance experience.
2+ years of team leadership experience.
Demonstrate strong leadership and team productivity focus.
Read and interpret technical drawings and plans.
Apply OSHA regulations in daily work.
Implement and monitor budget goals.
Exhibit analytical and numerical reasoning.
Understand electrical, mechanical, HVAC, and plumbing systems.
Possess knowledge of commercial/industrial building operations.
Communicate effectively in writing and verbally.
Perform under pressure and collaborate as part of a team.
Prioritize tasks, manage time, and make decisions in alignment with leadership.
Support the development of Standard Operating Procedures (e.g., Hot Work, Fire Impairment, Evacuation Plans).
Experience utilizing Microsoft Office products (MS Word, Excel, and Outlook).
Bilingual (writing, conversational and reading comprehension in English and Spanish).

Responsibilities

Determine daily and projected maintenance needs of facilities.
Maintain accurate records of maintenance programs and building systems.
Identify cost-reduction strategies and operational improvements.
Foster an ethical, inclusive, and safe work environment.
Guide Facilities Engineer in asset performance optimization.
Lead building system operations: HVAC, electrical (normal/emergency), plumbing, irrigation, fire alarm, CCTV, elevators, etc.
Assist in supervising subcontracted services and ensure compliance with service agreements.
Supervise the work of technical staff assigned to buildings.
Execute work orders per instructions from the Facilities Manager.
Develop and implement maintenance quality control programs.
Ensure high levels of customer satisfaction and service responsiveness.
Oversee procurement in accordance with company policies.
Train and supervise technical and non-technical personnel.
Monitor tenant improvements to ensure lease and building standard compliance.
Develop weekly work plans for subcontracted teams.
Respond to facility, tenant, or security emergencies, including after-hours.
Maintain inventory of parts, tools, and equipment.
Propose process automation and operational efficiency strategies.
Enforce safety compliance for all personnel and contractors.
Comply fully and consistently with the Company's standards, policies, and procedures and the local and federal laws applicable to our industry, business, and employment practices.
May perform other duties and responsibilities as assigned, in accordance with the education and experience requirements contained in this document.