Facilities Supervisor

Lutheran Life VillagesFort Wayne, IN
Hybrid

About The Position

This is a hands-on facilities professional and working leader role focused on creating safe, well-maintained, and welcoming environments. The ideal candidate will have broad experience across multiple trades, be comfortable coordinating a team, and willing to perform repairs and other tasks directly. The role requires organization, resourcefulness, and the ability to manage competing priorities across multiple locations. Strong communication skills are essential for interacting with various stakeholders, and a deep understanding of how facilities work impacts residents, employees, and families is crucial. The position emphasizes leading by example, developing team skills, and supporting the organization's mission.

Requirements

  • High School diploma or GED required
  • Minimum of five (5) years of experience in maintenance, construction, facilities operations, or a related field
  • Demonstrated experience coordinating work, assigning tasks, or leading small teams
  • Strong working knowledge of multiple trades, including general maintenance, painting, flooring, basic carpentry, drywall repair, fixture replacement, and light repair or renovation work
  • Demonstrated hands-on skill in multiple trades, with the ability and willingness to personally perform work when needed
  • Ability to coordinate work across multiple campuses
  • Leadership and team management skills
  • Strong problem-solving and decision-making abilities
  • Effective communication and interpersonal skills
  • Ability to use work order systems, basic scheduling tools, email, and standard office technology to assign work, document progress, communicate status, and track completion of assigned tasks
  • Ability to lift, push, pull up to 100 pounds on a frequent basis

Nice To Haves

  • Technical training or certifications in maintenance, construction, or related field preferred

Responsibilities

  • Supervise and coordinate assigned property management field operations across LLV campuses.
  • Directly oversee the daily activities of the Unit Turn Team and Building Engineer.
  • Partner closely with campus Building Services leaders to prioritize needs and deploy resources.
  • Actively perform maintenance, repair, unit turnover, and light construction work.
  • Oversee the planning, scheduling, and completion of residential unit turnovers.
  • Coordinate assessments, repairs, painting, flooring, fixture replacement, cleaning, punch-list items, and final readiness checks for unit turnovers.
  • Perform general maintenance, repairs, unit turn work, painting, flooring, basic carpentry, drywall repair, fixture replacement, and light construction or improvement work.
  • Provide direct support during staffing shortages, high operational priorities, or to meet deadlines.
  • Supervise and coordinate the daily activities and priorities of the Building Engineer.
  • Ensure timely response to maintenance, troubleshooting, and building systems needs.
  • Serve as a connection between the Building Engineer and campus Facility Services teams.
  • Partner with campus Facility Services leaders to identify maintenance, unit turnover, and facility support needs.
  • Prioritize and coordinate assigned Property Management resources across campuses.
  • Supervise Unit Turn Technicians and other assigned team members, providing direction, coaching, feedback, and performance oversight.
  • Cross-train team members in multiple trades to improve efficiency and reduce reliance on outside contractors.
  • Coordinate labor, materials, scheduling, and other resources for assigned maintenance work and small improvement initiatives.
  • Make day-to-day decisions regarding work sequencing, staffing assignments, material readiness, quality expectations, and escalation of issues.
  • Inspect completed work to ensure it meets LLV expectations for quality, safety, appearance, and readiness.
  • Establish and reinforce consistent standards for unit turns, repairs, and maintenance work.
  • Use work order systems, scheduling tools, email, and standard office technology to assign work, document progress, communicate status, and track completion.
  • Keep campus and Property Management leadership informed of progress, delays, resource needs, and significant facility concerns.
  • Serve as a technical and operational resource for capital and improvement projects.
  • Provide field observations, coordination assistance, maintenance expertise, and hands-on support during project execution.
  • Coordinate materials needed for unit turns, repairs, and maintenance work.
  • Support standardization of commonly used materials across campuses and maintain appropriate inventory levels.
  • Promote a safe working environment and ensure adherence to OSHA requirements, infection control practices, and LLV safety policies.
  • Identify and report hazards, reinforce safe work practices, and ensure corrective actions are addressed promptly.
  • Assist with facility-related emergency response situations.
  • Provide supplemental support to campuses during operational needs requiring additional resources.
  • Look for practical opportunities to improve workflows, standardize processes, increase team capabilities, manage resources effectively, and reduce dependence on outside contractors.
  • Participate in required meetings, coordination sessions, and planning discussions.
  • Support Property Management initiatives.
  • Perform other duties as assigned.
  • Support Lutheran Life Villages’ mission, vision, and values in all interactions and work.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off on your birthday
  • Paid holidays
  • Tuition reimbursement
  • Retirement matching
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