Facilities Sr Representative

Athene • West Des Moines, IA

10d • Onsite

About The Position

This position is responsible for providing Facilities support services to ensure a safe, functional, and professional workplace environment at our West Des Moines offices. The role coordinates facility maintenance activities, vendor services, furniture installation and management, workplace repairs, and facilities-related documentation while delivering exceptional customer service to employees and visitors.

Requirements

• 1+ years of facilities, maintenance, office services, building operations, or relevant experience.
• Experience performing hands-on furniture installation, office moves, basic building maintenance, or coordinating facility-related services.
• Strong customer service, organizational, and problem-solving skills with the ability to manage multiple priorities and work independently.
• Ability to interpret furniture layouts, floor plans, or workspace configurations while maintaining attention to detail and a commitment to quality.
• Ability to lift, move, and assemble office furniture and equipment, and provide support during occasional evenings or weekends when business needs require.
• Valid driver's license.
• High school diploma or equivalent.

Responsibilities

• Perform office furniture installation, relocation, reconfiguration, repairs, and inventory management to support evolving business needs.
• Coordinate office moves, workspace improvements, conference room setups, artwork placement, and facility projects while partnering with internal stakeholders and external vendors.
• Complete general building maintenance activities including furniture adjustments, picture hanging, minor carpet repairs, workplace upkeep, preventative maintenance support, and routine facility inspections.
• Monitor facilities work requests, respond to service issues, and ensure timely completion of work orders, documentation, and customer requests.
• Support vendor coordination by monitoring service quality, confirming work is completed to company standards, and assisting with seasonal outdoor and after-hours facility support as needed.
• Perform other miscellaneous duties, projects, and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED