Facilities Specialist

Teleperformance•Richmond, VA

6h•Onsite

About The Position

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Requirements

Minimum 6 months FM experience in Facility Coordinator role preferred
Minimum high school diploma or GED equivalent
Must be able to work 9AM-5:30PM Monday-Friday or when facilities is needed onsite
Proficiency with computers & Microsoft Office applications as this role requires communication and reporting via emails, messaging applications, work order ticketing systems, writing incident reports, etc.
Ability to read and follow verbal and written instructions
Basic understanding of engineered building systems – HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms, badge access systems, CCTV systems, digital media/digital signage systems.
Basic understanding of space planning, furniture systems, IT networking systems, janitorial services, groundskeeping, vendor contract management, construction processes, and EPA regulations.
Candidate will work closely with assigned Regional Facility Manager (RFM) and Corporate Physical Security Manager to ensure safety and security of employees and corporate assets.
Ability to read, understand, and follow all Standard Operating Procedures (SOPs) regarding corporate security policies and environmental, health, & safety (EHS) policies.
Good time management skills
Good critical thinking skills
Good interpersonal skills (situational awareness/personal awareness)
Good communication skills
Good conflict resolution skills
Ability to stay calm, focused, & goal-driven in a hectic environment
Able to clear extensive background check

Nice To Haves

BEST Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy

Responsibilities

Oversee vendors & contractors to maintain buildings, grounds, & operations
Move furniture and equipment as needed
Inspect buildings and grounds daily to identify safety issues, repair issues, & maintenance needed
Coordinates maintenance activities with Regional Facility Managers (RFMs) and local contractors
Responsible for maintaining site environmental, health, & safety (EHS) regulations compliance
Responsible for maintaining fire & life safety systems compliance
Responsible for compliance with company security policies (site physical security & IT cybersecurity)
Site business administration duties include submitting vendor and contractor invoices for payment
Maintain good working relationships with site leadership
Guaranteed minimum 40 hours per week
On call position. May need to work over 40 hours on occasion, as needed.
Required to respond to afterhours emergencies, planned critical maintenance, or special events (overtime eligible).
Maintain composure in challenging situations
Assist other departments to fulfill site needs
Ability & aptitude to use hand tools & power tools if required