Facilities Specialist

PAYLOCITY CORPORATION•Town of Pittsford, NY

2d•$31,800 - $45,400•Onsite

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our U.S. office location in Rochester, NY. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Facilities Specialist I will assist the Facilities team with facilities-related issues as well as provide assistance to the facility management team as needed. Primary duties will include assisting the Facilities team with responding to work orders, space planning, stock replenishment, equipment maintenance and vendor management. Strong customer service skills are required for this position.

Requirements

1-2 years or more experience working in office services or building/facilities management roles, of customer service support roles.
Background in HVAC Equipment and components preferred. Mechanical mind, willing or able to fix items, furniture, painting, drywall work, plumbing.
Must be able to lift a minimum of 40 lbs.
Strong written and oral communication skills.
Proficiency with Microsoft Office programs; excel, word and outlook.
Project management experience that demonstrates ability to track, drive and report on the status of multiple projects simultaneously.
Ability to stay organized while overseeing multiple initiatives and work well in a fast-paced environment.
Strong customer service background and experience.
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Nice To Haves

College degree preferred, but not required.

Responsibilities

Resolve problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment
Manage and coordinate work with 3rd party vendors including: tracking work order completion, vendor and client follow up, and ensuring high service levels are achieved
Assist with ensuring facilities team’s goals and objectives are met
Collaborate with facilities team members on maintaining and updating floorplans/office moves.
Recommend continuous quality improvement practices
Assist with replenishing fruit, coffee supplies, kitchen products and nuts
Coordinate and/or assist with special events, set up, tear down, supply ordering.
Provide support for meetings and conference room reservations as needed
Provide facility specific assistance to the project management team as needed.
Responsible for reporting any building or equipment malfunctions to Facilities Manager
Serve as a liaison between employees and the engineering staff called in to fix problems
Stock office supply areas
Assist with moves of furniture and equipment
Respond to internal and external client’s inquiries and concerns
Follow up with clients to ensure customer satisfaction
Assist with site inspections (related to fire department, buildouts, etc.)
Other duties as assigned